Crash Champions #0744 Lincoln Park
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
It just seems as if they had another agenda
Repair Quality - 2.5/5.0 -
The best way to size up the whole experience over 3 months of non professional awareness multiple unnecessary lies sending the car back an forth to Mercedes instead of allowing them to calibrate their vehicle your mechanics are not trained to work on Mercedes and they could not get it done The bottom line is the car was being detailed on two different occasions supposedly part of the delay and it was never detailed at all it cost me an extra $2700 in rental fees because of unessary foolishness
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Only if they live in the stat where the car is being repaired
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
I live out of town, and whenever I would talk to whoever was handling my claim I was told 3 different dates my car would be ready, I drove 13hr to be told it wasn't ready I stayed in town foe a week had to pay to fly back home only to have the car ready a week later. And now that I have the car ABS lights are on, when I hit the brake at around 70 mph the shake like tolhe wheel about to fall off so bow im going to have to take it back to another location due to me being in another state to have it look at.
My Experience - 5.0/5.0 -
kept me informed about the progress of my vehicle service was good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh and the front staff were amazing
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Josh and the team were great. Supply chain issues are very challenging these days but he kept in touch with me and the rental car company and we got it done successfully
Customer Service - 5.0/5.0 -
Front desk assistance was always friendly regardless of the number of calls or people talking to them were
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Wld be 10 but for communication issues.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Many times no one answered when I called. When I received text at 7am that car was ready, wasn't informed you would close early so when I called at 1230pm to pick up, message said u were closed. Called Monday and no answer also. Staff was always very nice but believe better communication would be helpful. Work was excellent.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am extremely happy, my car is like new again. great customer service!
Customer Service - 5.0/5.0 -
Excellent, kept me informed on the progress of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was repaired properly and looks as good as new
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Everything well besides the 3 day repair estimate turned into 14 days
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Upon driving off with my car my check engine light came on and it feels as if the acceleration of the vehicle is pulling as if something is wrong with the transmission.
Likely to Recommend - 5.0/5.0 -
Workmanship seems to be excellent. But communication can be worked on
Repair Quality - 4.5/5.0 -
Can't give a 10 because I just got the car, but on looks some..AWESOME
Customer Service - 4.0/5.0 -
Great response, hate the weekly emails saying the car would be ready and it was no where near ready