Crash Champions #0744 Lincoln Park
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both Josh and front desk woman were exceptional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
THE BEST
Customer Service - 5.0/5.0 -
The Champions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s my 4th time here. Yes 4 past accidents. But these guys go and beyond one again. Service was even better than the last.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Your initial engagement process between State Farm and the customer (me) needs fixing. When the accident occurred, the State Farm app recommended Crash Champions and you were closest to me. I was able to ‘hobble’ the car in on a Sunday, but no one was there to check me in and there’s no dropbox for keys. Your Kingsbury location desperately needs a key drop box and instructions for emergency off-hours dropoffs. I had to park outside the fence and leave my keys in my car! I left a voicemail message informing of the dropoff with my info and SF knew ot was there. The SF app said to expect to hear back from you in 5-10 business days. On Day 10 I called and was told no one knew who’s car it was and nothing had been done! Very bad initial engagement experience that needs to account for this after-hours/Sunday use case. Additionally, the repairs totaled over $12,000 - very surprised the car was not considered a ‘loss’. Besides these items, the staff and work were fantastic.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excelente service! Victor did an amazing job!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Josh was friendly and effecient. Car looked great once finished.
Customer Service - 3.5/5.0 -
They're a very busy shop so everytime I called was put on hold for at least 7-0 minutes before receptionist took my call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service!
Customer Service - 5.0/5.0 -
Great customer service