Crash Champions #0744 Lincoln Park
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great service. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very thankful that you were able to fix and repair everything within a days' time.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
All great
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
We need Crash Champions to be upfront about the status of parts. They should have checked on where the parts were before agreeing to take our vehicle.
Customer Service - 3.5/5.0 -
We had to call to receive the status on the repair and did not always receive notification when expected. Our point of contact was very nice and we could tell the team was stretched thin. Crash Collisions needs to hire more people to ensure they aren’t stretched thin.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very good victor was great
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
After repairs were complete and brought to the front for inspection there was a noticeable gash in the paint and a white scratch mark on the bumper. The bumper bracket remains slightly bent and was not replaced as it should have been.
Customer Service - 5.0/5.0 -
Vanessa and Jianni were both amazing
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally appreciated great customer service, promises kept as to when my car would be fixed and ready —and the car looks great. Can’t expect anything better than that! Thank u
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
I am happy for the most part. After waiting for the repairs for a month or so, I still have to take it back for almost a week so that they can repaint my hood, fender, and bumper so that it matches the rest of the car. Now I have to spend more money to rent a car while they have mine once again.
Customer Service - 5.0/5.0 -
The ladies in front are the best!!! Gianni and Vanessa made me feel welcome and extended great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Vanessa at the front desk of the Lincoln Park location was especially helpful & went above & beyond to assist me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
very convenient for me and my previous experience was good. This time it lacked. New Owners
Repair Quality - 0.5/5.0 -
It's not done yet so this survey can only be 0
Customer Service - 0.5/5.0 -
Again not done yet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Process was straightforward & seamless. Alerts on progress of completion were accurate and frequent.
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Upon after receipt of pickup of said vehicle, there is a grinding or thumping noise coming from the back passenger side tire where repairs were rendered.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like nothing happened to it! Thank you!
Customer Service - 5.0/5.0 -
Everyone received us with a friendly smile and a friendly interaction with everyone.