Crash Champions #0763 Seattle Sodo
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Dishonest company
Repair Quality - 0.5/5.0 -
You lied To me for months saying my car was fixable and its Now a total loss! I would NEVER RECCOMMEND ANYONE TO YOU!!! Youre liars!!!!!! And I Will make sure everyone knows.
Customer Service - 0.5/5.0 -
Liars
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Car was two weeks late from date given at start of repair, staff was helpful though
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
The check-in service/receptionist was rude.
Customer Service - 0.5/5.0 -
The check-in service person was rude. But the adjustor (Zoey) was excellent and courteous.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
The representative was not aware of the appointment that had been scheduled when the car was brought in. Another employee eventually found the information. However, when I called back several days later after dropping the car off to get an estimate of the time it would take to repair it-they told me that they had not received an "assignment" from Nationwide so the repair people had not looked at it yet! They told me that I had to contact nationwide to get the assignment. I received a text from Nationwide shortly after that telling me to schedule an appointment to get my car repaired! I called Crash Champions and they said that they were unable to "open the assignment" so the repair people had not looked at it yet. I asked them if they would address that problem or was it something I had to do. They said they would look into it. But when I asked if I can assume that it will be taken care or if I need to call every day to check the status they told me I should call every day! This was very frustrating and I felt that the service provided was rather chaotic. Once the car was evaluated by the repair people, the rest of the service was fine.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0 -
Process took along time
Repair Quality - 2.5/5.0 -
When I got home and looked at my headlights, instead of putting back the after market Iamp I installed the mechanic put in a new one which is the factory lamp. So now I have 2 different colored lamps
Customer Service - 4.0/5.0 -
Hard to get ahold of the customer service reps.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommended it to my family members. Just hope they have availability when it is needed.
Repair Quality - 5.0/5.0 -
Repair work is brilliant. Except for parts on back order the car is absolutely beautiful, as new.
Customer Service - 5.0/5.0 -
Very attentive staff and am.very happy about that. Patience in particular was my go to person and she was fun to work with. Love that she is knowledgeable and walked me every step of the repair.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Patience,was wonderful to work with. She kept me informed about the progress of my car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend Crash Champions
Repair Quality - 5.0/5.0 -
Crash Champions did a great job replacing my door. Not just that both the person at the desk as well as the adjuster were extremely helpful, nice and my car was finished before the date they originally gave me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never will recommend anyone to you at all.
Repair Quality - 1.0/5.0 -
Could not complete the job or fix my car.
Customer Service - 1.0/5.0 -
Work wasn’t completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very professional, very fast
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great service. Zoe was very understanding and helpful.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Issues with car discussed earlier.
Repair Quality - 2.5/5.0 -
Some paint overspray on roof of car. Backup camera no longer works.
Customer Service - 4.0/5.0 -
Front desk can be difficult to reach, but communications from the estimator were helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks better than before my accident!
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good service.
Repair Quality - 5.0/5.0 -
Totally satisfied with my repairs