Crash Champions #0764 Grady Way
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Services was great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
If checking in is efficient and communication with my insurance company are prompt then I might.
Repair Quality - 5.0/5.0 -
Excellent customer service and prompt service provided by the service technician.
Customer Service - 2.5/5.0 -
When I first brought my car to the shop, I felt that the receptionist was taking forever to accept my claim and the worst part was that my car appointment information was not updated online for allstate to access it. So this really left with unsatisfactory customer service.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend a person to take a car there.
Repair Quality - 5.0/5.0 -
They did a good job and took less time than they had anticipated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so satisfied all the hard work. I will refer my friends Thanks 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks. They did a good job. One thing I am very satisfied during the repair process they keep communicating with me, thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It was effortless.I dropped my car off.They called the nearest rental car company to come.Pick me up and they kept me updated every couple days with what was happening with my car?So I really have no complaints.I got my car back.Everything looked good.I'm not an expert, but for me.I'm satisfied..
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I have originally claimed that the vehicle is unaligned and my tire rims where scratched and is still after the amazing other repairs done, for example the Adaptive Cruise control, the body work and paint job. Thank you team.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jataeya Milner was very helpful and has superb customer service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was really great, everyone we came in contact was super nice and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 3.5/5.0 -
I would recommend that future clients pay close attention to the details of the repairs.
Repair Quality - 3.5/5.0 -
The final detailing is questionable.
Customer Service - 3.5/5.0 -
My requests for minor repairs (out-of-pocket) were not carried out. I did not receive any explanation from the auto shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service and communication with the work progress is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality work and excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great in person customer service
Customer Service - 5.0/5.0 -
Satisfied
Returned Clean
My Experience - 5.0/5.0 -
Thanks so much for the clear and timely communication throughout the process, and for the excellent repairs and smooth hand-off!