Crash Champions #0784 Pinole
In operation 24 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very pleasant experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Patience, professionalism, partnership, amazing customer service are the things that come to mind from my 1st experience with Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would very much recommend a friend or family member
Repair Quality - 5.0/5.0 -
Job well done Very professional work so as the customer service
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
they would call me to give me updates on the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication about the status of your vehicle repairs.
My Experience - 0.0/5.0 -
Lack of communication, okay customer service
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Check in was not my favorite. The gal was nice but I told her I had other appointments and asked a couple times about calling for my rental car, she insisted on waiting tell she was almost done and finally when she did contact them they did not reply so I ended up getting an uber . However the gall that checked my out was a bright light to your business, supper friendly and chipper!!! Oh and the repair looks great Thank you
My Experience - 5.0/5.0 -
Did good work on my car communication can be better lifetime warranty is a big plus.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The staff at Crash Champions was friendly and courteous. I brought my vehicle in to have the bumper and fender repaired after another driver hit my car. When I was notified that my vehicle was ready for pickup, I immediately noticed that the bumper was not aligned evenly on both sides. I expressed my concern to the service advisor before accepting the vehicle. At first, I didn't want to take it home, but I was assured that the repairs were covered under their lifetime warranty and that they would correct any issues if needed. Before accepting the vehicle, I also informed my insurance provider about my concerns. The following day, while driving on the freeway, the weatherstripping along the bottom of the windshield began to come loose. After I parked, I also noticed that the hood was misaligned. I called Crash Champions to report both issues, and they had me bring the vehicle back for the necessary repairs. While I appreciate that they addressed the problems, it was inconvenient because I had to take additional time off work to return the vehicle. These alignment and fitment issues should have been identified during the final quality inspection before I was notified that my car was ready for pickup.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the beginning to the end, I was advised what was to be expected. All my questions were answered.The office was nice ,clean , professional and comfortable. My car never looked better,and so detailed,which really made my day.✨
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team that worked with me were very courteous, friendly. I was impressed that my car had been washed after the repair, and the interior of my car had bèn vacuumed, something I had planned to do, once I picked up my car. such a nice Surprise!!
My Experience - 5.0/5.0 -
Good service