Crash Champions #0784 Pinole
In operation 24 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
They were very informative and also very nice throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with how it turned out, they also did a very nice job with the vinyl piece that’s on my bumper!!
Customer Service - 5.0/5.0 -
They made the process stress free and answered any questions I had.
My Experience - 5.0/5.0 -
The staff was very accommodating , Staff went out of their way to get parts as quickly as they can even going out of town to get parts in order for me to have my car ready as promised. Gave me the option to drop off my car on a Saturday and stayed late for me to pick up my car. Very friendly and knowledgeable staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper looks great. The interior quality is over my head, but the aesthetic repairs are good.
Customer Service - 5.0/5.0 -
the communication on what needs to be repaired was quick, the coordination on getting signatures and paying for the deductible was smooth and the communication on when the repair was completed was done to my satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent nob. They brought it to my house. Then had it all cleaned inside and out. It was like a brand new car. I was very happy and inpress. I would recommend this place.
My Experience - 5.0/5.0 -
From start to finish every team member I encountered was very friendly and cared about fixing the issues my car had. Very fast and reliable service and my car look brand new ! 10 out of 10 recommend
My Experience - 5.0/5.0 -
Rajsedah was very professional and personable from the minute I dropped my car off til the minute I drive away. I’m pleased with the repairs as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rajsheda was very professional and friendly. Working with her made my experience A-1! The work on the car was perfect as well.
Customer Service - 5.0/5.0 -
See previous comments.
My Experience - 5.0/5.0 -
Ester at the front desk was very helpful and professional. I am satisfied with the job done on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions has been reliable in the multiple times I’ve used them. I’ve used them twice in last year and have been satisfied both times.
Customer Service - 5.0/5.0 -
Esther at the local shop as well as the Director of Ops Anthony has made the experience smooth and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very satisfied with the service
Customer Service - 5.0/5.0 -
They were really nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
They estimated $7500 in repairs. They called me 3 more times snd the final came to be $13000. They first said tha car will be ready Friday and will call me Thursday. Thursday afternoon they still haven’t called. I called them and they said the car will be ready Saturday. I called Saturday afternoon and they said the guy is out of the office so rhe car is not ready. I called Monday afternoon and they said the guy will go “pick up a part for the car now.” I called Tuesday afternoon and finally they said I can come pick up the car. I did not find out until a few days later that they left the tire in the trunk of my car and I had to dispose of it myself.
My Experience - 5.0/5.0 -
Alex was great. He kept me up to date with the process of the car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Original estimate was around $700. It ended costing me over $1500
Customer Service - 5.0/5.0 -
Alex was very good in keeping me informed about the entire process.
Returned Clean
My Experience - 5.0/5.0 -
Alondra and Esther were absolute sweethearts! Thank you to the team that repaired my car. Nobody wants to go to a auto body shop but if needed then l will recommend everyone to come here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! My car looks brand new.
Customer Service - 5.0/5.0 -
Alondra and Esther were absolutely the sweetest. Professional, friendly and very knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rashida was a 10/10 and staff as well