Crash Champions #0784 Pinole
In operation 24 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received exceptional service from Crash Champions. I received regular updates on my repairs, communication regarding parts and received my car on the date advised. Very very happy with the staff there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely. I received a Five Star Service. the bonus is the shop was just in the neighborhood.
Repair Quality - 5.0/5.0 -
My car came out good as new, like nothing happened.
Customer Service - 5.0/5.0 -
Excellent customer service. I was always updated on what's going on with my car. I was never kept in the dark.
Likely to Recommend - 5.0/5.0 -
Crash Champions has a good team in the Pinole facility
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the work that was done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
And Family
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris and team…..amazing!!!
Returned Clean
Likely to Recommend - 2.5/5.0 -
Crash Champions took over Crockett Premier AutoBody where we'd taken our car for decades. Service has decreased. Not sure I'd refer someone else.
Repair Quality - 3.5/5.0 -
Made appointment through Crash national office that was not communicated to local service center. Car not ready when promised.
Customer Service - 4.0/5.0 -
Car not ready when promised. Dropped car off when going on vacation and expected to be repaired 12 days later when I returned. Didn't get the car for 7 days after my return so I had to get a rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above and beyond service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only negative of my experience is that the parts were not available to complete the repair to my car. I'm still waiting to hear back regarding that part so that the work can be completed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a great job, but took a longer time than expected
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff all friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, and very quick and painless service.
Customer Service - 5.0/5.0 -
Very satisfied, Christian was the greatest.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, I think they did a great job. The vehicle looked great. Why a "9"? The headlights might need some adjustment. I'll find out Wednesday from the Subaru dealership. If all is good, then it's a 10.
Customer Service - 5.0/5.0 -
Haley kept me informed of progress and was courteous and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Won’t take my vehicle anywhere else.