Crash Champions #0784 Pinole
In operation 24 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great customer service. Updates service daily, love your service100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.. love it!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional and kept me updated on every step
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I talked to were so friendly and accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed the work correctly and in time. Were courteous, handed the car to us very clean as well.
Customer Service - 5.0/5.0 -
Lady was professional and courteous.
My Experience - 5.0/5.0 -
Great service and happy with the condition of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, helpful throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
all good thanks so much
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
all good
Customer Service - 4.5/5.0 -
all good
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alondra M. was very helpful. Alondra was kind, knowledgeable, and very communicative!
Likely to Recommend - 5.0/5.0 -
Alondra Martínez was very helpful and very knowledgeable, kind, and communicative!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job, highly recommend Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car was returned not completely fixed and even when we took it back there is still an issue.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car still has issues.
Customer Service - 0.5/5.0 -
When we ask questions both my husband and I have gotten attitude.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Initially, I was told that my appointment was Thursday, March 4th. I arrived to my appointment and was told I couldn’t drop it off because the car “wouldn’t be touched” until Monday. I already had my rental car, but the service people were worried about “how they would look” if I held the rental car too long. So I left, and returned March 9th to drop off my car. Very estimated the work completed within a week or week and a half. There were many calls and text about the work being delayed. Finally, I received a call that my car was done on Wednesday, March 11th. I dropped off the rental car, I go pick up the car and there was still damage on the front finder. Thus, they gave me another rental and I was on my way. Finally, my car was ready on Friday, March 13th but now the paint doesn’t match my car. It has exclusive “glitter” and is darker than the original paint. The insurance advised me to take it back and give you all a chance to fix it. I am still waiting to hear back from your company with next steps.
My Experience - 5.0/5.0 -
Customer service was excellent . Work done on my car was perfect . Without a need to follow up , I was always informed on the status of the work being done on my car . I would always recommend them.
Likely to Recommend - 5.0/5.0 -
A little bit expensive though
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Well done
My Experience - 5.0/5.0 -
Given only two choices, I went with YES, but I have to say that the repairs took much longer than expected at two weeks for a front bumper cover replacement. The insurance bears some blame for that since they required two attempts to us an aftermarket cover before authorizing the OEM cover. I will say that the repairs were done well and my vehicle looks great!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Nice paint match and finish
Customer Service - 4.0/5.0 -
Friendly and helpful, but I didn’t receive follow up calls that were promised.