Crash Champions #0801 Huntley

4.8 (708reviews)
96%
11550 Kreutzer Rd,  Huntley,  IL  60142

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (708)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks good, facility is run well Communicated well Repair wok looks great

My Experience

My Porsche Cayenne repair was professional done by experienced folks at Crash Champions. Very satisfied with their service and highly recommended to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

You really were a delight to work with and the finished product looks showroom new. But the delays beyond the promised completion dates (plural) were frustrating.

Repair Quality

The finished work is wonderful. The frequent changes in the completion date were very frustrating (over-promise, under-deliver is not an ideal customer satisfaction strategy). While communicated as the changes occurred, it ended up costing me out-of-pocket because it exceeded the 30 days of rental car coverage, resulting in additional financial impact of the accident.

Customer Service

High marks for the frequent updates. Subtracted points for the recurring delays in the promised completion date.

Returned Clean

Likely to Recommend

Repair Quality

None

Customer Service

None

Returned Clean

Likely to Recommend

Repair Quality

Looks great real happy with how it came out thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick repair - looks like new!

Customer Service

Quick repair - looks like new

Likely to Recommend

Repair Quality

Customer Service

Quick turn around time with great results.

Returned Clean

My Experience

I wasn’t satisfied with the rear bumper repair based on that not only was the bumper damaged in my recent car accident the rear frame was also damaged. Now I have gapes between my rear lights and the bumper that are not even and also the trunk doesn’t close and open as it should, plus huge gap under the trunk seal that you can see through. The repair guy was certain that my car was hit multiple times in the past which isn’t true. The repair guy also didn’t provide evidence to support his claim.

My Experience

I dealt with Luke for the repairs and he was awesome to work with. I received a call from him a couple days later with a detailed list of what work they were going to do to the car as well as an estimated time frame. I received daily text updates from them on the progress and the car was finished 2 days before the estimate. The work was top notch on my GMC. Highly recommend

Likely to Recommend

Most definitely

Repair Quality

The team was great. Luke stay in contact and I received updated text daily. The completed work looked great. Thanks so much

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Everyone was great and kind!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Looks like new. Great job with the repair of my rav 4 front bumper and the front panel. Thank you.

Likely to Recommend

Repair Quality

A little bit off on the panel repaired with the other panel. Minor issue. Overall excellent service.

Customer Service

Returned Clean

My Experience

The communication was thorough and timely

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was ready when they said. Luke and Pete were a pleasure to work with. Very accommodating and made sure I was happy with the work that was done. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean