Crash Champions #0801 Huntley
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Did a good job
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired quickly. And now it looks perfect thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I had contact with was very professional. Explained the process and kept me apprised on status of repairs. Car was completed on schedule. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and informative staff.
Customer Service - 5.0/5.0 -
Informative and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job with my car. Communication was great and they kept me updated throughout the whole process. The repairs look great. You can’t even tell anything ever happened to the car. Michael was really friendly, helpful, and answered any questions I had. I would definitely recommend them!
My Experience - 5.0/5.0 -
Looks good, facility is run well Communicated well Repair wok looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done.
Customer Service - 5.0/5.0 -
Good communication
My Experience - 5.0/5.0 -
Thank you for providing updates on a weekly basis. It made it easy for me to be in the loop without having to find time to call and ask if things were on track or not. We would highly recommend your location to family or friends in the future!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The paint job has issues that need to be addressed. The door makes a sound when it closes. Some of the parts are not properly aligned and need to be adjusted.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
We ran into some issues with less than stellar customer service when calling to check on status, but the management team handled our complaint promptly and professionally. That was much appreciated.
Customer Service - 4.5/5.0 -
Same comment as previous one.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Porsche Cayenne repair was professional done by experienced folks at Crash Champions. Very satisfied with their service and highly recommended to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You really were a delight to work with and the finished product looks showroom new. But the delays beyond the promised completion dates (plural) were frustrating.
Repair Quality - 4.0/5.0 -
The finished work is wonderful. The frequent changes in the completion date were very frustrating (over-promise, under-deliver is not an ideal customer satisfaction strategy). While communicated as the changes occurred, it ended up costing me out-of-pocket because it exceeded the 30 days of rental car coverage, resulting in additional financial impact of the accident.
Customer Service - 4.0/5.0 -
High marks for the frequent updates. Subtracted points for the recurring delays in the promised completion date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
None
Customer Service - 4.5/5.0 -
None
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great real happy with how it came out thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair - looks like new!
Customer Service - 5.0/5.0 -
Quick repair - looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick turn around time with great results.
Returned Clean
My Experience - 0.0/5.0 -
I wasn’t satisfied with the rear bumper repair based on that not only was the bumper damaged in my recent car accident the rear frame was also damaged. Now I have gapes between my rear lights and the bumper that are not even and also the trunk doesn’t close and open as it should, plus huge gap under the trunk seal that you can see through. The repair guy was certain that my car was hit multiple times in the past which isn’t true. The repair guy also didn’t provide evidence to support his claim.