Crash Champions #0802 McHenry
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were so nice about anything I needed. They did a great job on my car in a very timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Wonderful caring people.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
The car looked as if it had not been damaged. They did a great job!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car looked beautiful whencomplwted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s difficult to tell this early and that is why I had been hesitant in filling out the survey. With metallic paint, you need to see the vehicle it in the sun and have the car clean. However, from what I can see at this moment, it looks good.
Customer Service - 5.0/5.0 -
Everyone was very helpful and communicated throughout the entire process.
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Had a great experience with Crash Champions McHenry. The body work came out excellent and the whole process was smooth from start to finish. Rick and the staff were incredibly friendly, professional, and accommodating throughout everything. Highly recommend them if you want quality work and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the service I have received at the McHenry Crash Champions!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rob was great to work with. Very knowledgeable.
My Experience - 5.0/5.0 -
Very much thank you for everything KINDLY and good job .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Melisa was great! She kept me posted throughout the whole process. Always very friendly and helpful. They even finished my car ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks great & so happy to get the car back earlier than anticipated! Very professional & friendly service & would definitely recommend to everyone & anyone I know! Thank you so much to Rick C & Melissa F at crash champions in Mchenry, Illinois
Likely to Recommend - 5.0/5.0 -
100% will recommend to anyone & everyone
Repair Quality - 5.0/5.0 -
So professional & great repair job, and I got my car back much sooner than expected! Everything was top notch, couldn’t have been any better! So very happy with everything
Customer Service - 5.0/5.0 -
Everyone was amazing & helpful & friendly & provided information quickly & completely
My Experience - 5.0/5.0 -
Melissa was nothing short of amazing. She made the process seamless and repairs were completed earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch outfit! It ALL started with the receptionist/secretary she was great...very communicative and informative. Mr. Behrens was also great polite and loaded with information. Thanks to all involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These folks are top notch!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Right headlight is completely not working. It wasn’t like this before I went into your business for repairs…. The front headlight car bulb’s high beam, low beam, and turn signal is not working. I thought the lightbulb burned out but when I went to go buy a replacement, the clerk examined the car and said it’s a faulty wiring issue due to you guys taking the car apart. Please can we get this fixed?
Likely to Recommend - 4.0/5.0 -
They’re far more trustworthy than B-B Auto, that’s all I can say for sure.
Repair Quality - 3.5/5.0 -
Pretty good. Very expensive but they got it done. Had to come back for them to fix something because they disconnected a headlight by accident but it works again now and they did it pretty fast. Robert is a likeable guy.
Customer Service - 4.0/5.0 -
Pretty fast responding. Robert and the desk people usually reach out to me ASAP. They’re also pretty clear on estimates.
My Experience - 5.0/5.0 -
Joel was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a good job on my Ford truck. I am satisfied. Thank you.
My Experience - 5.0/5.0 -
Great communication. Nice people. Good job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating and timely resolution
Customer Service - 5.0/5.0 -
Very cordial with greeting