Crash Champions #0802 McHenry

4.8 (1,113reviews)
96%
1811 W. Illinois Route 120,  Mchenry,  IL  60051

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,113)

My Experience

They were so nice about anything I needed. They did a great job on my car in a very timely manner.

Likely to Recommend

Repair Quality

Excellent work. Wonderful caring people.

Customer Service

Excellent

Returned Clean

My Experience

The car looked as if it had not been damaged. They did a great job!

Likely to Recommend

Repair Quality

The car looked beautiful whencomplwted.

Customer Service

Returned Clean

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Repair Quality

It’s difficult to tell this early and that is why I had been hesitant in filling out the survey. With metallic paint, you need to see the vehicle it in the sun and have the car clean. However, from what I can see at this moment, it looks good.

Customer Service

Everyone was very helpful and communicated throughout the entire process.

Returned Clean

My Experience

My Experience

Had a great experience with Crash Champions McHenry. The body work came out excellent and the whole process was smooth from start to finish. Rick and the staff were incredibly friendly, professional, and accommodating throughout everything. Highly recommend them if you want quality work and great customer service.

Likely to Recommend

Repair Quality

I’m very happy with the service I have received at the McHenry Crash Champions!

Customer Service

Returned Clean

My Experience

Rob was great to work with. Very knowledgeable.

My Experience

Very much thank you for everything KINDLY and good job .

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Melisa was great! She kept me posted throughout the whole process. Always very friendly and helpful. They even finished my car ahead of schedule

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Everything looks great & so happy to get the car back earlier than anticipated! Very professional & friendly service & would definitely recommend to everyone & anyone I know! Thank you so much to Rick C & Melissa F at crash champions in Mchenry, Illinois

Likely to Recommend

100% will recommend to anyone & everyone

Repair Quality

So professional & great repair job, and I got my car back much sooner than expected! Everything was top notch, couldn’t have been any better! So very happy with everything

Customer Service

Everyone was amazing & helpful & friendly & provided information quickly & completely

My Experience

Melissa was nothing short of amazing. She made the process seamless and repairs were completed earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Top notch outfit! It ALL started with the receptionist/secretary she was great...very communicative and informative. Mr. Behrens was also great polite and loaded with information. Thanks to all involved.

Likely to Recommend

Repair Quality

These folks are top notch!

Customer Service

My Experience

Right headlight is completely not working. It wasn’t like this before I went into your business for repairs…. The front headlight car bulb’s high beam, low beam, and turn signal is not working. I thought the lightbulb burned out but when I went to go buy a replacement, the clerk examined the car and said it’s a faulty wiring issue due to you guys taking the car apart. Please can we get this fixed?

Likely to Recommend

They’re far more trustworthy than B-B Auto, that’s all I can say for sure.

Repair Quality

Pretty good. Very expensive but they got it done. Had to come back for them to fix something because they disconnected a headlight by accident but it works again now and they did it pretty fast. Robert is a likeable guy.

Customer Service

Pretty fast responding. Robert and the desk people usually reach out to me ASAP. They’re also pretty clear on estimates.

My Experience

Joel was great to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a good job on my Ford truck. I am satisfied. Thank you.

My Experience

Great communication. Nice people. Good job

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very accommodating and timely resolution

Customer Service

Very cordial with greeting

Returned Clean