Crest Collision Center Plano

4.8 (5,386reviews)

95%

(469) 606-5688

420 Lexington Dr., Plano, TX 75075

95%

See Photos

420 Lexington Dr.
Plano, TX 75075

Get Directions Website Email

Schedule an appointment at Crest Collision Center Plano

Book Appointment

About Crest Collision Center Plano

See Photos

420 Lexington Dr.
Plano, TX 75075

Get Directions Website Email

Schedule an appointment at Crest Collision Center Plano

Book Appointment

In operation 34 years.

You'll find top quality auto body repair in the Dallas metroplex at Crest Collision. Our Plano, Texas, body shop locations serve the greater North Dallas-area Cadillac, Infiniti and other car and truck drivers with expert collision repair and paint refinishing.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Infiniti

Nissan

Volvo

Call

Website

Reviews (5,386)

Sort By:
Newest
Rating

4,672 Customers Rated

5 Stars

73.8% Complete

(3973)
4 Stars

6.9% Complete

(373)
3 Stars

2% Complete

(106)
2 Stars

1.5% Complete

(83)
1 Star

0.6% Complete

(30)
< 1 Star

2% Complete

(107)

Customers say

Overall Customer Satisfaction

Customers consistently praise Crest Collision for outstanding service quality, proactive communication, and timely repairs. Many highlight the professionalism, friendliness, and dedication of the team, noting that vehicles were frequently completed ahead of schedule and returned in excellent, like-new condition. Customers appreciate regular status updates throughout the repair process, making stressful situations much easier to manage. Repair quality receives strong acclaim, with numerous customers remarking their vehicles looked brand new upon return. A few customers noted areas for improvement directly in their feedback, including occasional delays, parts availability challenges, incomplete repairs on isolated visits, and requests for more thorough pre-release vehicle inspections. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend Crest Collision.

Select to learn more

Service Quality
Communication

"Customer service was bar none to any I have ever experienced at a automotive repair center.. Flawless!!"

"The work I had done was low quality and not finished correctly, not to mention my car wont start now after picking ..." Read more

"... do a great job with whatever is needed to be done. Very thorough with their work and that everything is completed before pickup." Read more

"I received regular text communications regarding status updates on the repair process."

"Amazing work, communication, and time. I had zero concerns from start to finish. Car is brand new."

"Somewhat, but it didnt seem to mean much. I got the feeling there must have been personnel issues."

"Initial communication was a pain point, but eventually it got smoothed out"

Service Quality
Communication

Service Quality
Communication

"Customer service was bar none to any I have ever experienced at a automotive repair center.. Flawless!!"

"The work I had done was low quality and not finished correctly, not to mention my car wont start now after picking ..." Read more

"... do a great job with whatever is needed to be done. Very thorough with their work and that everything is completed before pickup." Read more

"I received regular text communications regarding status updates on the repair process."

"Amazing work, communication, and time. I had zero concerns from start to finish. Car is brand new."

"Somewhat, but it didnt seem to mean much. I got the feeling there must have been personnel issues."

"Initial communication was a pain point, but eventually it got smoothed out"

Ltcol Ross (Toyota owner) reviewed 9/2/26

My van was returned to me in beautiful condition inside and outside. No one could ever tell that repair work was done. I’m very appreciative!

Richard (Infiniti owner) reviewed 8/31/26

Crest did an excellent job.

Hector showed professionalism, kept us informed, as was most courteous. He always returned our calls, and addressed all of our concerns. He is a top notch Service Advisor!!!

Pretty top notch.

Mitchell (Volvo owner) reviewed 8/31/26

Anabell (Cadillac owner) reviewed 8/25/26

Great work and communication! Thank you Crest Collision.

Ryan/ Rehana (Infiniti owner) reviewed 8/24/26

Richard (Honda owner) reviewed 8/24/26

Alexander (Nissan owner) reviewed 8/24/26

Bruce (Dodge owner) reviewed 8/21/26

No doubt Crest collision has my recommendation!!

Always efficient.. in time repair.. estimator is great.. he communicated and kept me up to date… my vehicle looked great!! They have earned my trust and business without a doubt!

Just all around great care and service!!

Cynthia (Nissan owner) reviewed 8/20/26

Gary (Infiniti owner) reviewed 8/19/26

Deborah (Volvo owner) reviewed 8/17/26

Hector was great and the car looks great!

Excellent Service!

Harry (Cadillac owner) reviewed 8/17/26

Paint color doesn't match after reparing

Luc (Honda owner) reviewed 8/12/26

Thank you so much. Crest always does a great job!

Bryce (Cadillac owner) reviewed 8/10/26

Becky (Infiniti owner) reviewed 8/10/26

Marissa (Volvo owner) reviewed 8/6/26

Juan-Rafael (Cadillac owner) reviewed 8/6/26

Thank you for the particular Chris assistance, we appreciated everything.

We are really satisfied, thank you.

Bill (Chevrolet owner) reviewed 8/4/26

John (Infiniti owner) reviewed 8/3/26

Great body shop!

The crew at Crest Collision did a great job.

Very professional.

Lynnette (Kia owner) reviewed 8/3/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Crest Collision Center Plano

Schedule an appointment at Crest Collision Center Plano

About Crest Collision Center Plano

Schedule an appointment at Crest Collision Center Plano

Reviews (5,386)

4,672 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0