CS Collision Specialists of Pharr
In operation 56 years, 4 years at this location.
At CARSTAR, we offer comprehensive auto body repair services, from minor dents and dings to repairing your accident damage. Whether you’ve had an accident, tangled with Mother Nature or want to freshen up your car's look, you can relax, we'll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
With the job done to my truck, I would recommend it to anyone who needs work done to their car/truck.
Repair Quality - 5.0/5.0 -
Got the truck back like nothing ever happened to it .
Customer Service - 5.0/5.0 -
10/10 Linda front desk always answered the phone and provided feedback along with text messages on my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend.
Repair Quality - 5.0/5.0 -
Definitely a 10. We were happy with the service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely Satisfied everyone very helpful and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Professional and helpful
Customer Service - 5.0/5.0 -
Very polite and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed on progress of repairs. Excellent job.
Customer Service - 5.0/5.0 -
Nena kept me informed.
My Experience - 5.0/5.0 -
The fact that I was always kept informed about my about the repairs from start to finish.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
This was a repair brought in from an estimate made by Loya Insurance company. When I took the vehicle in I asked manager if he wanted to come out and inspect the vehicle and he declined. The intake person came out and inspected the vehicle but was more concerned about identifying all other imperfections with the vehicle vs. inspecting the damage that was done. The assumption taken by CarStarr was we are going based on what the insurance estimate says needs to be repaired which may not always be the case. A supplement had to be requested. Lastly, Quality controls checks simply did not occur as the vehicle had to be redone, three times after CarStarr said it was ready for pickup. First, the dent caused by accident on side panel by the door was not still dented. After this was addressed, CarStarr said vehicle was ready and then upon arrival and my inspection there were still alignment issues with the door and hood. Third, after all this, Quality control did not identify paint overspray residue on the driver side molding along the bottom of the door that can only be seen when door is open. Overall, a poor experience at this Carstarr location.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Repair quality is real good, the only problem is the putting everything back together, my Wiper Fluid Sensor was left unplugged, My radiator was drained empty and my alarm deactivated
Customer Service - 5.0/5.0 -
Great customer service, keep me up to date with the repair process
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I received timely updates on my vehicle's progress via text messages, as well as regular phone calls to let me know the status of my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job from receptionist to body work! I will recommend Car Star to everyone.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was very helpful and kept me informed the entire time.
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the time and attention. The customer service is amazing. I appreciate the quality of service you provide. Thank you for all that you do!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I missing a blue roll with a yoga mat maybe it was removed when they cleaned the vehicle Thanks