Even Better Collision

4.8 (186reviews)
96%
2041 Bees Ferry Rd.,  Charleston,  SC  29414

In operation 8 years, 3 years at this location.

Unlike big-name chains, we are still locally owned and operated. As members of your community, we care about providing you with the best possible service. We offer a lifetime guarantee on all work for as long as you own your car. We are rooted in your community offering full-service auto repair and highly skilled technicians. From paint and bodywork to handling your insurance claim, we can take care of every detail to get you back on the road. Our services include collision repair, auto painting, paintless dent repair, auto body repair, and everything in between. Our team members are continually training and adding more skills to a long list of automotive repair abilities. This means we have the experience to get your car back to pre-loss condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Rivian Passenger – R1T/R1S
Tesla

Reviews (186)

My Experience

Likely to Recommend

Repair Quality

Ora and team communicated well

Customer Service

Returned Clean

My Experience

South Carolina harbors no love for Elon Musk. Electrification is anathema to a state which once saw human labor as an asset. And so, when West Ashley’s Better Collision agreed to accept my dented Model 3, there was some trepidation. Our Tesla technician, Ora, stands six-foot-four and greets you with an engulfing handshake and a warm smile. That lock of hair fighting to escape his head makes you gracious youth is both fashionable and temporary. Over the next few weeks, he’ll be charged with restoring to perfection, the world’s richest man’s eccentric vision. Via email, he will communicate every step of the process - parts in, dents fixed, in paint, software update, test drive, detailing. Imagine your sibling updating you on her gestation and you get the idea. The final days come with a phone call to say, “your car is ready.” Upon arrival, you’re given a medical-chart-like receipt detailing everything Ora touched. Then he appears. He offers his giant hand with an authentic, “Thank you!” and the sort of paternal advice about car maintenance that makes you think he might have an uncomfortable crush on the Model 3. He is also quite patient and willing to answer innumerable stupid questions from any Tesla driver - apparently. That Better Collision provided Ora with his own space, specifically for Teslas, speaks to his superior level of service. This is the kind of car care that promises stock rises and EV ubiquity. Thank you Better Collision, and Ora. for a fantastic experience. While we hope we never have another wreck, we know you’ll be there for us if we do.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ora does a very nice job and is an excellent representative of your company!

Customer Service

Returned Clean

Likely to Recommend

Have already told a friend who needs their car repaired

Repair Quality

Ora was great. He was very responsive and the car is perfect

Customer Service

Returned Clean

Likely to Recommend

This the second vehicle they have fixed and the results are perfect. I'm a bit OCD re cars and there was only one small flaw noted and it was fixed on the spot.

Repair Quality

Great job done by Ora and the Better Collision team.

Customer Service

Everyone I dealt with remembered me and always provided status updates.

Returned Clean