Fairfax Collision Center CARSTAR
In operation 19 years.
2021 marks sixteen years of CARSTAR Fairfax Collision Center serving the Fairfax and Chantilly, Virginia areas after our initial expansion from Chantilly Auto Body. We provide numerous crucial automotive maintenance and body repair work services. Operating through our location and six sister facilities located throughout the area, Fairfax Collision Center is widely accessible to members of the local community needing our services. The employees at Fairfax Collision Center are dedicated to guaranteeing that each customer, prospective and actual, receives a top-notch level of service during the time his or her vehicle is in our possession, and to this end go to great lengths to maintain a reputation for excellent customer service and client loyalty. CARSTAR Fairfax Collision Center is a Manufacturer Certified Collision Care Facility for Fiat, Chrysler, Jeep, Dodge, RAM, Hyundai and KIA. Also an I-CAR Gold Class Shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Vietnamese
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damage of my car was repaired with high quality.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
kept me udpated. my car looks brand new.
My Experience - 5.0/5.0 -
great service thanks.
My Experience - 0.0/5.0 -
Interior of my finished car is full of dust. You did not clean it. It took only 10 minutes for me to vacuum and wipe down the dust. You should have done this.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Interior was dusty and was not cleaned
Customer Service - 4.5/5.0 -
Receptionist can be more curtious
Returned Clean
My Experience - 5.0/5.0 -
Fully satisfied with the service. Recommend my friends always.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had an excellent experience with CARSTAR. The team was extremely thorough, carefully inspecting every minor detail of my car and identifying all the necessary repairs. Their attention to detail and commitment to quality were truly impressive. They kept me informed with timely updates throughout the entire repair process, so I always knew the status of my vehicle. When I picked up my car, it had been professionally cleaned and looked and drove like new. Everyone was friendly, knowledgeable, and dedicated to providing outstanding customer service. I highly recommend this shop to anyone looking for honest, high-quality repairs and exceptional customer care.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Brian Gaskins was fabulous to work with and maintained great communication. Very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Brian was awesome. The challenge was when I replied to Text nine times out of 10 no one would respond along the way.
Returned Clean
My Experience - 5.0/5.0 -
The personal at Fairfax collision are friendly, curtious, and professional. The work done on my truck was completed with skill and efficiently. Can not say enough good things about my experiences with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks fantastic. I was so surprised that they cleaned my car inside and out. The folks helping me were so polite and thorough. Thank you!!