Faulkner Body Works
In operation 41 years.
Here at Faulkner, our goal is your satisfaction. With 10 body shop locations located throughout central PA and South Eastern Pennsylvania, we want to show you what we mean. Come in at anyone of our convenient locations, and our collision centers will offer you the support you need
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Process was smooth and job was completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and process.
Customer Service - 5.0/5.0 -
Everyone who assisted me explained everything in detail.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It was easy to do business with Faulkner, and their coordination with Enterprise for the rental car made it easy for me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Professional staff all staff professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is working with the mirror
Customer Service - 5.0/5.0 -
The team worked quickly on the claim and even went the extra mile to put a donut on for the unrelated tire to make the car drivable to my auto shop for tire and inspection.
My Experience - 0.0/5.0 -
When I picked it up, I was told that they needed to air up the tires, and everything will reset after I drove it for a bit, well my LF(44)RF(45)LR(31)RR(24) Plus I had a vanity plate on the front when it was dropped off, but when I picked it up, I was told that it's laying on the front floor with the plate holder and the screws and caps are in your cup holder. And there's a vibration in the front end.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They were very easy to work with.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
If the problem is resolve
Repair Quality - 3.0/5.0 -
The body or is fantastic, and in my opinion, that time it took to be completed was exceptional. However, there was a problem following the the accident with my oil lamp sensor. The car had to be towed because of this to the Body Shop. They were aware when I picked the car up. I was told the problem had been fixed however less than 24 hours after picking up the oil lamp sensor continues to be often on. I’ve brought this to the attention several days ago to the Body Shop and to date there is no resolution. This is the only reason I am dissatisfied and discouraged. I was advised yesterday that the Body Shop would be reaching out to travelers for a solution.
Customer Service - 2.5/5.0 -
See my previous comments
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
Very professional, kept me informed, everyone very nice
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your technicians did a lot more work on my vehicle than just repairing the damage. I have an almost brand new van!! It looks amazing. Thank you. The 30 days in your shop was worth it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 Nick was terrific! Kept me abreast each day! Staff very helpful, kind and made it a pleasant experience!