First Aid Collision Arden

4.8 (2,355reviews)
94%
369 Rockwood Rd,  Arden,  NC  28704
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Shop AssistantSparkles

In operation 17 years.

Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 12 years. I-car gold certified, Honda/Acura certified.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,355)

Likely to Recommend

Would recommend to anyone in need.

Repair Quality

The crew at first aid is always classy and very communication oriented. Second time there unfortunately but they got my back!

Customer Service

Very knowledgeable and customer oriented atmosphere. That team knows how’s to keep it simple and stress free for the customer.

Returned Clean

My Experience

I was impressed by the excellent service. The repair is perfect. I hope to never need collision service again but if I do I will use First Aid.

Likely to Recommend

Repair Quality

Excellent service and communication with the team. The work is beautiful, no one will ever be able to tell I had an accident.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and quality work!

Likely to Recommend

Repair Quality

Expert repair. Would highly recommend.

Customer Service

Amanda was great. Consistent updates.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My experience was excellent. My car was put back together like nothing happened. I’m very happy with the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks just like new again!

Customer Service

They kept me informed on the status the work being done.

Returned Clean

My Experience

Very efficient and kept us informed on the repair process

Likely to Recommend

Repair Quality

Great service

Customer Service

Great paint work

Returned Clean

My Experience

Likely to Recommend

Absolutely and I have sent them a lot of business over the years, and will continue to do so.

Repair Quality

I have been dealing with them since the first day they opened many years ago. They go beyond and meet all expectations. Great company with great management

Customer Service

Excellent work

Returned Clean

My Experience

Work was finished one week ahead of estimated date, for which I am thankful. And done in a highly professional manner.

Likely to Recommend

Attention to detail, very good.

Repair Quality

Excellent repair and workmanship, however there is a slight difference in color between left front door and left rear door. Only a perfectionist would notice.

Customer Service

Excellent.

Likely to Recommend

Repair Quality

Great customer service and updates on my vehicle

Customer Service

Likely to Recommend

Yes, I have already recommended them to two of my friends.

Repair Quality

So far. The repairs that was done on my doors are excellent. Love the quality work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Paint doesn't match.

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Repair Quality

Customer Service

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Repair Quality

First Aid Collision did an exceptional job repairing my car and the owner and management were courteous, knowledgeable, and helpful. I would highly recommend first aid collision.

Customer Service

My Experience

Thank you for a job well done and in a timely manner for all the complications of the repair.

Likely to Recommend

Excellent quality. Paint job looks perfect.

Repair Quality

Excellent quality. Paint job looks perfect.

Customer Service

I was updated on progress including any issues with getting parts ordered and shipped.

My Experience

The entire Team was a delight to work with!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean