First Aid Collision Arden
In operation 17 years.
Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 12 years. I-car gold certified, Honda/Acura certified.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already told many about the wonderful work performed, and the very wonderful people there.
Repair Quality - 5.0/5.0 -
I have been so impressed with everything to do with the service I received.
Customer Service - 5.0/5.0 -
Just excellent
My Experience - 5.0/5.0 -
This is the second time I have used their services. Everyone is professional, polite, and knowledgeable. I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff were extremely professional and courteous. This is the second time I have used their services and would definitely recommend them.
Customer Service - 5.0/5.0 -
The staff were extremely professional and courteous. I would definitely recommend them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After the accident I immediately looked for someone local that would make my Toyota look brand new. The reviews for First Aid Collision were phenomenal and I took my ride straight to them. Their communication through the process was professional and consistent. My 4Runner looks just like it did the day I drove it home. They worked closely and quickly with my insurance and had me back on the road in no time!
Customer Service - 5.0/5.0 -
Communication was perfect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quality of work was very good. Took quite a bit longer than quoted. Would definitely use them again.
Customer Service - 5.0/5.0 -
Very nice to deal with
Returned Clean
My Experience - 5.0/5.0 -
Great communication and great customer service. They did a great job on my Toyota thank you for the time and effort you put in.
Likely to Recommend - 5.0/5.0 -
Yall will be the first on my list any day !!
Repair Quality - 5.0/5.0 -
Excellent work on my car !! No issues no complaints!! Thanks to you guys my car is back looking better than ever ! Thank you to the whole team !! Five stars to you guys !
Customer Service - 5.0/5.0 -
Five stars !!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good work, car looks well taken care of
Repair Quality - 5.0/5.0 -
Can’t even tell where it was damaged
Customer Service - 5.0/5.0 -
Very sweet and friendly staff, didn’t feel pressured into getting anything else fixed
My Experience - 5.0/5.0 -
They did a fantastic job on the repairs and got the car in and out relatively quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Flawless work as usual by the techs. The entire team deserves recognition for their excellent communication throughout--scheduling, estimate, more scheduling, ordering...all of this was painless because you take care in what you do. I hope First Aid is a good place to work! Ownership: the crew are treating the customers the way you would wish, I'm sure! You're finding the right people and putting them in positions where they can succeed. Well done! Please take good care of them so that you can keep them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like nothing ever happened ♡
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Too many problems to recommend
Repair Quality - 3.5/5.0 -
A lot of delays and added expenses from parts
Customer Service - 4.0/5.0 -
Could be better informing about delays
Returned Clean
My Experience - 5.0/5.0 -
Please tell your team that I appreciate the wonderful job you all did in repairing my car. It looks amazing!!
Likely to Recommend - 5.0/5.0 -
I can’t begin to describe how wonderful this repair was. I am singing First Aide Collision praises to everyone.
Repair Quality - 5.0/5.0 -
I am extremely pleased with the beautiful repair of my Nissan Rogue!
Customer Service - 5.0/5.0 -
Excellent customer service. I received updates as my car with through the repair process. Every single person that I came into contact was professional, courteous, and extremely helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on my car, kept me posted during the repair process, kept my car one day less than expected, wonderful customer service. Wonderful experience overall. Would use them again and highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, service, and communication.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I've recommended First Aid Collision to so many people it may have increased their business creating a longer wait time for an appointment.
Repair Quality - 5.0/5.0 -
Affected area looks like new.
Customer Service - 5.0/5.0 -
Everyone was professional, responsive and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amanda was great giving us updates on repair status. The car looks good!
Customer Service - 5.0/5.0 -
Amanda kept us informed on all stages of the repairs.