First Aid Collision Brevard
First Aid Collision is a full-service body shop located in the Arden area of South Asheville. Whether you’ve been in a collision, or your car or truck has collected its share of road and parking lot scrapes and dings, we can make it look as good as new. At First Aid Collision, WORK isn’t a four-letter word. A hard day’s work is what brings us together. The pride we take in that work is what gets us pumped to do more. Keeping you safe and getting you back on the road is what we do best. We serve our customers by treating them well and charging them fairly – explaining everything we do and only recommending services you need. We use high-quality parts and stand behind every job we take on. It’s this high level of honesty and integrity that make us true professionals. In operation 17 years. Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 17 years. I-car gold certified, Honda/Acura certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work, courteous, professional and great communication.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and professional staff. The communication is great and they do great and efficient work. Would recommend to anyone needing to get their vehicle fixed.
My Experience - 5.0/5.0 -
Excellent service and excellent repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dry nice people and great customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the whole process. Good communication & interactions with all the employees & the final result exceeded my expectations. Thank you!
My Experience - 5.0/5.0 -
Joey and Pete were awesome to deal with... repairs were completed as good as one could expect... thank you!!
Likely to Recommend - 5.0/5.0 -
Great job!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would highly recommend to any of my friends or family the quality work that First Aid Collision provides. They replaced both front and back driver side doors on our 4runner and the two stage paint job matched up perfect. The office staff was great and kept me up to date on the progress of the vehicle. We were very satisfied with quality of work and time frame that it took to complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This shop was so kind when I came to the shop for the first time. They did an evaluation of my car damage and gave me an estimate within an hour. They were prompt and efficient. This is why I chose them to repair my Ford Expedition. They told me it would take 2 days for my repair. I paid them ahead of time so they could order all the needed parts. On the day of my appointment, they should be ready to get to work to save on time. Once they got my car, they continued to have issue after issue. I had to call for updates. Scott was incredibly rude and unprofessional. Pete the manager promised to call for an update on at least 2 occasions and we didn’t get an update from him. My 2 days turned to 8!! I would not recommend this shop to anyone. The repairs look great. The communication and the organization of the shop is a BIG issue and needs to be addressed.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The repair was great… the service, organization, and communication was not great!
Customer Service - 0.5/5.0 -
The communication was very poor. Scott was disrespectful and Pete didn’t follow up as promised. I was constantly calling to check on the status of my vehicle. They told me 2 days, and that turned to 8 days.
Returned Clean
My Experience - 5.0/5.0 -
Scott Profitt ordered my part in a timely manner and called me when it came in. Joey checked me in and back out in the same day. Staff was very efficient. Repair was perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First Aid Collision has been great to work with. Their communication and professionalism is top notch. Joey and Pete in Pisgah Forest branch have been extremely helpful to work with. Thanks again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott and Joey are awesome!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a good job on the car and were very friendly.