First Aid Collision Brevard

4.8 (362reviews)
98%
5586 Old Hendersonville hwy,  Pisgah Forest,  NC  28768

First Aid Collision is a full-service body shop located in the Arden area of South Asheville. Whether you’ve been in a collision, or your car or truck has collected its share of road and parking lot scrapes and dings, we can make it look as good as new. At First Aid Collision, WORK isn’t a four-letter word. A hard day’s work is what brings us together. The pride we take in that work is what gets us pumped to do more. Keeping you safe and getting you back on the road is what we do best. We serve our customers by treating them well and charging them fairly – explaining everything we do and only recommending services you need. We use high-quality parts and stand behind every job we take on. It’s this high level of honesty and integrity that make us true professionals. In operation 17 years. Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 17 years. I-car gold certified, Honda/Acura certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (362)

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Great

My Experience

My Experience

Job well done.

Likely to Recommend

Excellent experience

Repair Quality

Thanks for helping me out and helping me navigate all the insurance claims, etc.

Customer Service

Everyone was very helpful and understanding

Returned Clean

My Experience

You did everything you said you would do.

My Experience

All the staff that I communicated with (esp Joey) were polite informed and helpful. I congratulate First Aid Collision on assembling such a wonderful staff NB: The fact that it took three full weeks was apparently due to slow responses from the insurance company (Allstate).

Likely to Recommend

Repair Quality

First Aid was apparently not responsible for the fact that the repair took three full weeks, but rather the insurance company - Allstate. That didn’t make the wait any more palatable.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Joe and Scott were very professional and kind

Likely to Recommend

Repair Quality

Great job and communication process!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were all so tentative and precise with my car. I couldn't have asked for better service from Joey. He kept me updated every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Overall did a wonderful job

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The car looked so beautiful.

Repair Quality

Customer Service

Everyone was so helpful and understanding.

Returned Clean

Likely to Recommend

Repair Quality

I would have rated FC a 10 but the expectation you would need to have my car was 2 weeks and the reality was almost 3 weeks.

Customer Service

Joey kept us up to date regularly

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Both Joey and Pete were very helpful and great at keeping me informed of the status of my vehicle stages of the repairs being completed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Pete kept me updated on the progress of the repairs, and Joey was awesome.

Returned Clean