First Aid Collision Brevard

4.8 (363reviews)
98%
5586 Old Hendersonville hwy,  Pisgah Forest,  NC  28768

First Aid Collision is a full-service body shop located in the Arden area of South Asheville. Whether you’ve been in a collision, or your car or truck has collected its share of road and parking lot scrapes and dings, we can make it look as good as new. At First Aid Collision, WORK isn’t a four-letter word. A hard day’s work is what brings us together. The pride we take in that work is what gets us pumped to do more. Keeping you safe and getting you back on the road is what we do best. We serve our customers by treating them well and charging them fairly – explaining everything we do and only recommending services you need. We use high-quality parts and stand behind every job we take on. It’s this high level of honesty and integrity that make us true professionals. In operation 17 years. Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 17 years. I-car gold certified, Honda/Acura certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (363)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and friendly and knowledgeable. I really appreciated the texts That kept me informed on what was going on.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Communication with Joey and Scott were great. Techs seemed to have done a great job with the repair and left my truck cleaner than I left it. Many thanks!

My Experience

My car looks great. They kept me informed about the progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As far as I'm able to discern so far, repairs were executed perfectly. Staff was friendly + helpful + communicative + responsive. My particular repair required extra contact with my insurance company because a supplement check was improperly addressed. All finally came together and I was able to receive my car back.

My Experience

I enjoyed receiving updates on the repair, but mostly that I could respond and get answers to my questions quickly. All of the people I met were friendly, answered questions and put me at ease with the repair work they were completing. Work was done relatively quickly and my car looks like new! Thank you SO much!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great!!! I was impressed with the friendliness of the staff and the way Scott showed me every detail of the estimate before I signed the contract. My car looks like new and thank you so much for detailed cleaning!!!

My Experience

The entire team at First Aid was great. I would definitely recommend them. A particular positive shout out for Joey and Pete!!!

Likely to Recommend

Already commented

Repair Quality

Joey and Pete were professional, courteous and maintained ongoing communication throughout the repair process. I would strongly recommend First Aid Body shop!

Customer Service

Returned Clean

My Experience

The entire experience was well done and professional. The process was explained in a balanced detailed manner and the car was ready in the projected timeframe. Joey was great and also funny which is always a nice bonus. I appreciated that the car was cleaned before I picked it up. A great experience from start to finish.

My Experience

Great work. And they kept me totally informed along the whole process

My Experience

I didn’t expect the care to be washed and vacuumed! Excellent customer service from first contact to driving the car off the property!

My Experience

My car looks very nice, and your workmanship is excellent. Your customer service is excellent, also.

My Experience

My truck looks great, very professional staff. Hope I don’t have another accident, but if I do I will bring it back to first aid collision.

My Experience

Thank you all for a great job on time and budget. Really appreciate it!

My Experience

It has been a very satisfying experience. Not only did they keep me informed anytime I called them Tony, never seemed to mind and always answered my questions. My car was in perfect condition when I picked it up today. I give them an A++

My Experience

Likely to Recommend

Repair Quality

Meticulous.

Customer Service

Frequent communication

Returned Clean

My Experience

Absolutely, repairs looked great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean