First Aid Collision Brevard
First Aid Collision is a full-service body shop located in the Arden area of South Asheville. Whether you’ve been in a collision, or your car or truck has collected its share of road and parking lot scrapes and dings, we can make it look as good as new. At First Aid Collision, WORK isn’t a four-letter word. A hard day’s work is what brings us together. The pride we take in that work is what gets us pumped to do more. Keeping you safe and getting you back on the road is what we do best. We serve our customers by treating them well and charging them fairly – explaining everything we do and only recommending services you need. We use high-quality parts and stand behind every job we take on. It’s this high level of honesty and integrity that make us true professionals. In operation 17 years. Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 17 years. I-car gold certified, Honda/Acura certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you all for a great job on time and budget. Really appreciate it!
My Experience - 5.0/5.0 -
It has been a very satisfying experience. Not only did they keep me informed anytime I called them Tony, never seemed to mind and always answered my questions. My car was in perfect condition when I picked it up today. I give them an A++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Meticulous.
Customer Service - 5.0/5.0 -
Frequent communication
Returned Clean
My Experience - 5.0/5.0 -
Absolutely, repairs looked great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys went above and beyond in repairing my Chevy definitely would get my vehicle fixed there anytime
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First Aid is amazing. The best staff. Hopefully I won't need them in the near future, but they are the only people I'd take my car to.
My Experience - 5.0/5.0 -
Loved having the text updates and progress on the vehicle repairs. Very professional.
My Experience - 5.0/5.0 -
We were pleased with every aspect of our experience with First Aid Collision. From the gentleman who examined the damage, to the quick return of an estimate. When we brought the car in, everything was explained thoroughly. We appreciated the updates and how easy everything went. Lastly, we were very pleased with the final results.
My Experience - 5.0/5.0 -
Great people there.
My Experience - 5.0/5.0 -
I wound go back to them in a heartbeat if I need anything else. I have also raved about them to my friends They are the best!
My Experience - 5.0/5.0 -
You guys went above and beyond to make sure my repairs were top notch with Mopar parts. Thank you so much.
Likely to Recommend - 5.0/5.0 -
Pleasant experience
Repair Quality - 5.0/5.0 -
I'm very pleased with the repairs on my truck.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While I appreciate the kindness and professionalism of your team, I did leave the process feeling somewhat frustrated. There seemed to be quite a bit of back and forth, and at times it was unclear whether delays or unanswered questions were due to insurance or internal miscommunication on the body shop side. I understand that these situations can be complex, but clearer communication and more timely updates would have made the experience smoother. I truly value good service, and I know your team works hard—this is simply meant to be constructive feedback in the hope it can help improve the experience for future customers.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very thrilled with the customer service! I was updated every Tuesday and Thursday. They also detailed my car for me which was very appreciated. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was the best customer service I’ve ever received. They stayed on top of updates and got my car done quickly. They went over the reapairs and communicated with the insurance company for me. I have absolutely no complaints, and will be coming to them with any future needs. I will also be recommending them to everyone I know.
Customer Service - 5.0/5.0 -
I had a fantastic experience with this company. They got the work done and kept me updated. I would recommend them to anyone and will be coming back for any future needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First rate service. I was kept updated as the repairs were being done. The employees are extremely friendly and professional. Everything was explained so I could understand. Would definitely recommend this business and will use them again if I have the need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service and repairs that we received from this company.