First Aid Collision Hendersonville
In operation 19 years, 4 years at this location.
First Aid Collision is a full-service Collision Center located in Arden, Hendersonville & Bervard. Whether you’ve been in a collision, or your car or truck has collected its share of road and parking lot scrapes and dings, we can make it look as good as new. At First Aid Collision, WORK isn’t a four-letter word. A hard day’s work is what brings us together. The pride we take in that work is what gets us pumped to do more. Keeping you safe and getting you back on the road is what we do best. We serve our customers by treating them well and charging them fairly – explaining everything we do and only recommending services you need. We use high-quality parts and stand behind every job we take on. It’s this high level of honesty and integrity that make us true professionals. In operation 17 years. Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 17 years. I-car gold certified, Honda/Acura/Toyota certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
FAC is second to none! Might want to include in the packet a info sheet on time lines for washing, wax/polishing after repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work! Rear where damage occurred looks like new. Really appreciate the OEM part used in the repair. Great support from Mike during the process. Would highly recommend.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Mike is great!
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Talented, knowledgeable staff that know how to repair cars and deal effectively with insurance companies. I appreciate the organization and customer interfacing of the front facing managers. Highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike and the team at FAC did a fantastic job repairing my Camaro. It looks as good as new and I could not be more pleased with the service I received. They even helped remove some overspray from by a previous repair that was sub-optimal (not done by FAC!). All in all, it was a great experience. If I ever need any body work done in the future, FAC will be my first choice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Both my repair and customer service were excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful. Professional and caring in every aspect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great work, customer service, communication and knowledge
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept us informed. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept us informed..repair looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So this team of people are definitely the most intelligent, kind, patient, informative, and caring group of people I’ve met anywhere in my entire life. They helped me when I was at my lowest and fought for me when everyone else in my life turned their back on me. One of the members that work there,”amy” is one of the smartest people I’ve ever talked too she was very sophisticated and caring and she put herself in my shoes and really went to bat for me and took extra time out to help me understand everything and which way to point me. This meant a lot to me because they stayed loyal to me and truthful and helpful in every which way possible I’ve also heard many of these things from other people around the city. This place truly has some of the best workers in body shop business
My Experience - 5.0/5.0 -
We were very happy to have our car back. The employees at First Aid Collision were so nice and helpful and made us feel like we were important to them. I would recommend them for any repairs. They got our car on Monday and back on Thursday. So fast ; I am truly impressed. Thanks!!
My Experience - 5.0/5.0 -
Amie and the crew did an exceptional job. Wonderful experience. Highly recommended.
Likely to Recommend - 5.0/5.0 -
Very highly recommended! Second to none.
Repair Quality - 5.0/5.0 -
The staff and crew at First Aid Collision did an exceptional job. They were professional, friendly and knowledgeable. They answered all our questions and concerns and went out of their way to deliver quality service. Very highly recommended!
Customer Service - 5.0/5.0 -
Excellent customer service. Kept me informed on status of the work. Went out of their way to ensure all went smoothly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I live in Buncombe County, but drove to Hendersonville for the repairs. And I would absolutely do so again for any vehicle I had, regardless of who could do it here in Asheville.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff talked me through the various options and explained things in a way I could understand. I did not feel pressure. In fact, I felt complete trust in what they recommend recommended.