First Aid Collision Hendersonville
In operation 19 years, 4 years at this location.
First Aid Collision is a full-service Collision Center located in Arden, Hendersonville & Bervard. Whether you’ve been in a collision, or your car or truck has collected its share of road and parking lot scrapes and dings, we can make it look as good as new. At First Aid Collision, WORK isn’t a four-letter word. A hard day’s work is what brings us together. The pride we take in that work is what gets us pumped to do more. Keeping you safe and getting you back on the road is what we do best. We serve our customers by treating them well and charging them fairly – explaining everything we do and only recommending services you need. We use high-quality parts and stand behind every job we take on. It’s this high level of honesty and integrity that make us true professionals. In operation 17 years. Locally owned and operated Collision facility proudly servicing all makes and models in the Asheville Hendersonville area for the past 17 years. I-car gold certified, Honda/Acura/Toyota certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 1:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff were so very helpful in me understanding the process and when I needed to contact the insurance company. But importantly, facilities, repair work all speak of professionalism. I will always recommend Frist Aid Collision to anyone unfortunate enough to need auto repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful staff, professional physical plant and parking storage area, which gives confidence to customers
Customer Service - 5.0/5.0 -
Kept me well informed
Returned Clean
My Experience - 5.0/5.0 -
It’s really appreciate that you so diligently ensured that parts used in repairs were good quality even though it did take more time and effort. A friend was amazed at how well the painted parts match so perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was excellent. Everyone there was curtious and professional. They also showed great patience with us while going through the repair process. The work done was great and we had no issues. We would recommend them to anyone looking to repair auto body damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. They were quick to answer any concerns we had and were very patient with us with all of our questions. The entire repair process went smoothly. We would recommend them to anyone looking to have auto body work done.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
All if ya want an answer
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Tho there was some wait on the insurance company the process was much longer than it should have been. The gas tank cover the as not replace as requested. I would choose another company if I had it to do again.
Customer Service - 1.0/5.0 -
Tho there was some wait on the insurance company the process was much longer than it should have been. The gas tank cover the as not replace as requested. I would choose another company if I had it to do again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication. Thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job from start to finish. Quality all the way!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took months for parts to be delivered and caused a headache for everyone, then the front passenger light was defective and destroyed two batteries .There was a short somewhere in it. Finally all was accomplished.
Customer Service - 5.0/5.0 -
The manager Amy did a good job in taking care of the situation. The painter did a remarkable good job.
Returned Clean
My Experience - 5.0/5.0 -
You all did a great job. I appreciate everything you did. Thank you
My Experience - 0.0/5.0 -
A couple issues, first and foremost, the wind noise that was my original issue is not fixed, although that’s not entirely on y’all since I did think the bumper would fix it. The replaced mirror is wired back up wrong, and the buttons to adjust it are backwards. Also the battery was dead upon pickup, we jumped it in the parking lot, and I’ve since jumped it two more times before getting a new battery.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely pleased from the initial estimate to the finished work. The staff was friendly and kept me updated throughout the entire repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Superb customer service. Worked me in without an appointment and really helped me with the claims process (warranty claim through 3rd party)