Fix Auto Anaheim Express
In operation 4 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Process was easy and everyone was communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a great job and I would bring my car there for repair again. I will recommend your shop.
Likely to Recommend - 5.0/5.0 -
Everything was great.
Repair Quality - 5.0/5.0 -
They did a great job. Everyone was friendly and helpful. I would go back there if I need repairs and I will recommend them to friends and family.
Customer Service - 5.0/5.0 -
Customer service was very friendly and helpful.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Customer service at the front desk was awesome! We were not kept in the loop of of the progress of the car, therefore we had to call on 2 occasions. The vehicle was not finished as promised. But the vehicle was fixed and it appears to be ok and operational.
Customer Service - 5.0/5.0 -
Great Customer Service
My Experience - 5.0/5.0 -
Kept me informed almost daily.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall a 10
Customer Service - 5.0/5.0 -
Received daily updates
Returned Clean
My Experience - 5.0/5.0 -
I am so thankful for the repairs done on my Honda CR-V. It even looks better before the accident. Everyday, I was notified as to the progress of the repairs and, even better, the repairs were completed way before the promised date which saved me some money from the car rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at fix auto was very friendly throughout the entire process and very communicative and informative. They also got the work done much faster than originally quoted so that was a huge plus! I would definitely recommend this shop to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix Auto did a wonderful job with the repairs and the service was excellent. They quoted me the 16th of January and it was done 5 days earlier, and the pick up was seamless. They notified me throughout every step of the process what was being done and were very informative through all of it. Overall, great job by Fix Auto and would highly recommend their services to anyone else in need.
Customer Service - 5.0/5.0 -
They were very friendly and took care of my issue very quickly and were also informative of what was happening with the vehicle.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Rápido y Great costumer swrvice
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Next time I can think about that
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Excellent I Satisfies with there Job
Likely to Recommend - 5.0/5.0 -
I love how communicative this shop was, I got an update daily so I never had any worries about my car. I was also able to access photos that were taken so I knew what was being worked on. I would highly recommend this shop to others as well.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very kind and helpful. I even cried when dropping off my car and I feel like they were patient and answered all my questions.
Likely to Recommend - 0.5/5.0 -
Carmen ruined the entire experience.
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Carmen is rude, unprofessional, and immature in her interactions. She never offered any apologies or explanations for the clear mistakes and miscommunications (two of them) that occurred. She also resorted to passive aggressive and sarcastic comments when I tried to explain the situations, saying she was talking to me “like a human being” when I wasn’t yelling or using any profanity, but just trying to explain the miscommunication that had happened, about which she seemed uninterested in hearing. Carmen either needs to learn basic customer service skills or needs to find a job that doesn’t involve interacting politely because she alone is why I won’t be returning for future repairs. I’m an educated adult woman who doesn’t need some 20-something year old immature person talking to me like I AM the one acting like a rude teenager.
Returned Clean
Likely to Recommend - 0.5/5.0 -
The turnaround time for my vehicle was not accurate.
Repair Quality - 0.5/5.0 -
The parts for the vehicle are taking too long to arrive at the shop. This has caused a major inconvenience and I will not be using this service again.
Customer Service - 4.0/5.0 -
The staff was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the care, an communication provided by the staff
Customer Service - 4.5/5.0 -
Thought you gonna transform my beloved Nissan into a Bently or Rolls
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will definitely not be recommending
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
The front staff were very friendly and professional. My car was ready for pick up much faster than expected. It was a great experience overall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From drop off to pick up, the team was very professional and fast. The whole process was very simple. It was my first time working with fix auto express and I would definitely be back if needed. I appreciated the live updates as my car was getting fixed. Customer service was excellent and friendly. Thank you so much. Happy new year!