Fix Auto Bellevue

4.9 (408reviews)
98%
13310 NE Bel-Red Road,  Bellevue,  WA  98005
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Shop AssistantSparkles

In operation 19 years, 10 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/bellevue.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (408)

My Experience

Manuel and the whole team were very helpful!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have done so already

Repair Quality

10= Satisfied is not accurate as the entire experience was more than excellent overall satisfaction with all the following rated above the 10: Professionalism, customer service, very reasonable pricing, doing what was said to be done was done, done on time with no upselling, providing frequent updates, with proper follow up, The only compalint is that There Is Nothing To Complain About. Highly Recommend.

Customer Service

As stated previously as did not know this would be following up

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Will definitely recommend

Repair Quality

Customer Service

Awesome service. Replaced the front bumper of my car with painting within two days.

Returned Clean

Likely to Recommend

Repair Quality

Everyone was nice and they did a great job with my car

Customer Service

Everyone was great

Returned Clean

Likely to Recommend

Repair Quality

Very pleased overall. Minor issue was the dirt on the (white) steering wheel, which was easily fixed with a wet wipe.

Customer Service

Perfect! Regular comms was appreciated.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was not kept up to speed with delays in the car being finished and a voice message I left was not returned

Returned Clean

My Experience

Fix Auto kept in communication on the status of our repair. The car looks amazing and entirely new from the perspective of all work done. Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was beautifully and perfectly done. The car was returned in sparkling condition. Our only wish was that it could have been completed sooner. We left the car on 9:10 and work was finished 9/26. Thankfully we did not need a car rental in that time period.

My Experience

My Experience

Great attention to detail and the repair was completed several days ahead of the expected date

Likely to Recommend

Repair Quality

Quality work done ahead of schedule.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Upon picking up car I noticed overspray in two areas ..car was taken back in to have those buffed out. It was then noticed that 2 of the dents that were to be repaired were not. I was told by John that they would have guy call me who would repair the dents at my home ..I waited a week and no call ...called Fix again and was told there was I was supposed to call the guy to have the dents fixed ..and did I want his number again. I then explained that I was clear in asking if I would be called ASM was told by John at the time - "Yes, we need ensure payment is set up first with dent guy and then he would have him call me." I took the number for Ryan (dent guy) ..called him and left a voicemail. Hopefully he calls back and I don't have to keep following up. Not great experience overall.

Customer Service

Returned Clean

Likely to Recommend

I HIGHLY RECOMMEND Fix Auto Bellevue! The expertise, skill, and professionalism of their team is beyond EXCEPTIONAL!!!

Repair Quality

EXCEPTIONAL above and beyond customer service!!! The results of the collision repair was perfection! The car looked like it came directly from the factory!

Customer Service

Manny frequently kept me updated on the progress of the repairs. He made the process completely stress free!!

Returned Clean

Likely to Recommend

Repair Quality

The repair quality was good, but I don’t believe the work should have required the labor hours that were reported and charged.

Customer Service

It was very slow but understandable since she was new.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Folks were nice. Repaired well

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Manuel did a fantastic job listening to my concerns and took excellent care of my vehicle. He was highly professional, attentive, and clearly committed to making the entire process as smooth and stress-free as possible. I really appreciated his attention to detail and customer-focused approach.