Fix Auto Bellevue

4.9 (408reviews)
98%
13310 NE Bel-Red Road,  Bellevue,  WA  98005
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Shop AssistantSparkles

In operation 19 years, 10 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/bellevue.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (408)

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Yes, I wrote this in the previous comments.

Repair Quality

My car was repaired efficiently and on time (even ahead of schedule). My insurance issues were resolved, and I was provided with a rental car, which I picked up and returned right where I dropped off my car. The service staff were very polite and answered all my questions and concerns. I will recommend your company to my friends and acquaintances if needed.

Customer Service

My car was repaired efficiently and on time (even ahead of schedule). My insurance issues were resolved, and I was provided with a rental car, which I picked up and returned right where I dropped off my car. The service staff were very polite and answered all my questions and concerns. I will recommend your company to my friends and acquaintances if needed.

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My Experience

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My Experience

Thank you for finishing a week before expected! Car looks brand new inside and out. Also appreciate great customer service and text updates

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I have a friendly contact with your service team, they have finished the repair job within the necessary time, thanks.

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Everything went well to a point...Sadly, upon pick up, the employee who reviewed the completed work informed me that they noticed my vehicle was not aligned and he could not bill the insurance as the tires were not damaged. Oddly, after any accident you would expect alignment would likely be an issue and that service should have been included and billed to the insurance company. In a nutshell, they did not fix the alignment as it meant less money in their books...they failed to properly itemized the cost of the total repair when they submitted their bid to insurance company. Thus, instead of fixing the alignment as they should have, they told me because the tire was not damaged they could not run the repair through the insurance. In the end, the employee recommended I take my vehicle to my dealership and get it aligned. I know better now to be more aware in the future. Make sure your car's alignment is fixed, addressed and billed to the insurance company and don't let the collision company tell you they could not fix it because they could not justify the repair.

Customer Service

See earlier comments.

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My Experience

Loved these people

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Yes for sure

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These guys are fantastic

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Perfect

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My Experience

Very efficient and great service! Thank you!

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My Experience

Staff extremely helpful both with information and scheuling. The relationship with the car rental company allowed for easy drop off. Car looks great and work was completed quickly and ahead of schedule.

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Team was professional, clear and efficient in their appraisal and communication.

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