Fix Auto Berkeley

4.9 (1,540reviews)
98%
3033 San Pablo Avenue,  Berkeley,  CA  94702
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Shop AssistantSparkles

In operation 11 years.

Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,540)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the seamless, stress-free experience and the high standard of repair work, with cars frequently returned looking brand new. Customers appreciate being kept informed throughout the process via calls and texts. Repairs are often completed ahead of schedule, which is a recurring positive highlight. A few customers noted occasional communication gaps, minor finish imperfections, and parts delays as areas for improvement, reflecting their desire for an even more consistent experience.
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"... experience with Fix Auto @ Berkeley is very positive. They made my car look brand new again. Hey! Need reliable Body Shop for your car Call Fix ..." Read more
"Excellent. It looks as though nothing ever happened to the door, which was massively crumpled. It was even more amazing ..." Read more
"... received an exemplary service from FixAuto Berkeley. My ten-year-old car looks new, and their service and courtesy are outstanding." Read more
"... after your repairs! great experience all around - excellent customer service, no b.s., and everyone was really nice. also way less expensive and much faster turnaround ..." Read more
"Excellent quality work! Great staff. Surprised by the 25% increase in charges from the ..." Read more
"I was beyond thrilled to get my car back 5 days earlier than expected."
"... was excellent and customer service was exceptional. Work was completed quickly and ahead of schedule. Very satisfied with my experience. Thank you!" Read more
"... and communication from everyone on the team. Also, the repair was done slightly ahead of schedule which was a lovely bonus!" Read more
"Wasn't ready when I was originally told and I went in to get it, only to find it wasnt"
"Parts are delayed and my car was returned incomplete. I know it's not the fault of fix auto but it's frustrating"
"Really remarkable communication throughout the process - phone calls, texts, frequent updates and status ..." Read more
"They called everyday to update me. That gave me confidence in their service."
"... with a call or text! It makes it all much easier. Fix Auto, excellent work. Thats most important. Still, a need to improve coms." Read more
"... helpful team that kept me updated at every turn. I never had to call and ask what was going on and I genuinely appreciate that. And the car was ..." Read more
"Highly recommend this shop to my family and friends. Top-notch communication"

My Experience

Thank you so much. I am very appreciative of how fast and sufficient of the body work.

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Returned Clean

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My Experience

Justine, Eugene, and Yinmi are excellent.

My Experience

Justine was amazing at working with us and the entire transaction is very transparent and smooth.

My Experience

Customer service and communication throughout the process was easy and thorough. I tip my hat to Justine, Yimmy and Eugene. Thank you for getting my vehicle fixed up and dropping it off at my place of work.

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My Experience

Incredibly professional and responsive and finished early! I'd recommend the shop to anyone.

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I had the pleasure of working with Yinmi and Justine for the second time (yes, I'm a repeat customer). They took care of every stage of the work very well and thoroughly. They accommodated my request for expedited repairs... and through and through .. a pleasure to interact with.

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Returned Clean

My Experience

I appreciate the updates and the fast and reliable repairs!

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I was very satisfied with the service and would recommend the shop to others.

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The repair was quick and efficient.

Customer Service

Customer service was great. Justine was very communicative with updates.

Returned Clean

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Good experience

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very good customer service.

Customer Service

no issues

My Experience

The staff was friendly and helpful. My repair occurred during the week of my wedding and they were respectful about contacting me during that time. The repair was completed ahead of schedule and (as of one day post repair) seems to be completed at a high quality.

My Experience

Thank you, Eugene and Jimmy for making the repairs at a very difficult time go smoothly. I appreciate the ease of this process from car drop off to rental car pick up and return.

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Returned Clean

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