Fix Auto Berkeley
In operation 11 years.
Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Parts are delayed and my car was returned incomplete. I know it's not the fault of fix auto but it's frustrating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work on the car. Fast and reliable as well!
Customer Service - 5.0/5.0 -
Very communicative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They were helpful and patient with my questions; Justine and the others
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
For the work.
Repair Quality - 4.5/5.0 -
Five days after getting the car, it appears Fix Auto did a good job on the repair. The vehicle looks good and runs well. Just as we hoped! Fix has a communications system that needs a little work. There was lots of communication when the work was moving along, but then slowed when the promised pick up approached. Rather than communicating with me about the need for extra time to fix a particularly damaged part, I had to call to see if the car was ready the day it was promised. After the conversation, the coms system was updated. This happened again the following week. Just let the customer know what’s going on with a call or text! It makes it all much easier. Fix Auto, excellent work. That’s most important. Still, a need to improve coms.
Customer Service - 4.0/5.0 -
See comments above.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once again fix auto has done a marvelous job on my car, which looks like new. There’s such nice folks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The quality of care involved in the estimating process was great, the work itself turned out excellent, though there were some frustrating miscommunications between the staff about what work had been agreed to, but the owner took care of everything and delivered the vehicle in person, so at the end of the day I’m a very satisfied customer
Likely to Recommend - 4.5/5.0 -
I'd use them again and recommend them, my only reservation is that the boss's standards seemed higher than employees, but that's often the case.
Repair Quality - 5.0/5.0 -
The experience with Eugene was excellent from start to finish. The quote and conversation about repairs made me trust him and the shop completely. Miscommunication among employees led to some temporary frustration later, but in the end the quality of work was excellent.
Customer Service - 4.5/5.0 -
from Eugene A+, from staff B-
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate the helpful team going the extra mile when my car was not ready as expected- delivering my car to my house was a huge help!
Customer Service - 5.0/5.0 -
The team is helpful, and the customer service is 5 stars!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jimmy was very kind and helpful. The work was quality
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend.
Repair Quality - 5.0/5.0 -
The fix auto team worked hard to get my car done quickly. Justine and Yinmi kept me up to date and both were great
Customer Service - 5.0/5.0 -
Great service! Would recommend.
Returned Clean
My Experience - 5.0/5.0 -
Great work on the Highlander. It is driving great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the car! You did great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yinmi and Justine were great to deal with - friendly, professional and efficient. The work on my car was finished perfectly and was done more quickly than expected. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve worked with other repair shops. This one is the one I’ll recommend.
Repair Quality - 5.0/5.0 -
I generally don’t write reviews but this business is top-tier and deserving of recognition. I was skeptical in going to a business recommended by my insurance company, but I did it because the work gets guaranteed by the ins company. The location is like most spots, although, slightly smaller and unimpressive. Looks can be deceiving. Everything was impressive. After completing the paperwork, Yammi greeted me. He spent at least 30-40 minutes reviewing the damage and address all my concerns - I had a lot. I was very concerned that my car would be totaled due to the age of the vehicle. He assured me it would all be ok and would call me if there were any red flags. I felt much better after I left that day. What I like about Auto Fix is the level of service. You always know what is happening with your car. You get constant texts updates and occasionally a call from Justine. Never once did I have to call them for a status update. They went above and beyond. They repaired items that needed tending to that my own mechanic and dealership ignored (I should give them a review-lol). I was not charge extra. They finished 4 days a head of schedule. I was out of town. Yimmi and Justine called me to let me know the car was read. Justine coordinated the pickup with my family member. Justine is attentive, kind and funny Days later, I had to go back (scheduled) to have tire they ordered installed. I had more questions/concerns and again, Yimmi addressed them. Having an accident is jarring and dealing with the aftermath - insurance and repairs - is unsettling. The moment I dropped of my care to Auto Fix, I was at peace. And when I saw the end results I was elated. I highly recommend them for your job (big or small). They are good people. (Types from my phone. Please over look an typos or auto-correct errors)
Customer Service - 5.0/5.0 -
Refer to my comments above. Yimmi and Justine are good people. I saw the engagement they had with other staff, and there seems to be a healthy level of respect and sense of community which is important to most successful operations.