Fix Auto Berkeley

4.9 (1,498reviews)
98%
3033 San Pablo Avenue,  Berkeley,  CA  94702
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Shop AssistantSparkles

In operation 11 years.

Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,498)

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Customer service was good but the parking sensors have been installed in a different location than in the original bumper. I have to see if it is a problem or not.

Customer Service

Customer service was great.

Returned Clean

My Experience

Everyone was very professional, knowledgeable, and friendly. My car looked great afterwards. They also delivered my car back to me as scheduled. No hiccups. Thanks everyone. Great job.

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The car looks back to before.

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100% will recommend this shop

Repair Quality

The team there was awesome! Hey went out of their way to get the part I needed, days faster than other shops I spoke with. I really appreciated Fix Auto’s help on a day that was already a struggle for me. I would definitely go back to them!

Customer Service

See previous comment. They were fabulous!

Returned Clean

My Experience

Great job by Jimmy, Dean and the Fix Auto team. Thorough job, great communication, and no nonsense. Thank you Fix Auto

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Great service. Quick turnaround. Excellent work.

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Overrall it was a good experience with very friendly staff. I would recommend them to a friend or family member.

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I'm missing the emblems on the back of the car - where repaired. Also, the back up sensors aren't working.

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My Experience

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They went above and beyond on customer service!

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My Experience

Your app texted updates about our car's status - they were incorrect. I called to confirm the car would be ready to pick up - we arrived, it was not ready. In fact, it had not even been started on. The app never updated the car's status, so I had to keep calling for updates. When I arrived to pick the car up, I was left waiting in the lobby for 15 minutes with interaction from any staff. And to add insult to injury, there is no wiper fluid in my car after picking it up.

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Customer Service

People were friendly but communication was abysmal. Called to confirm that my car was ready, was told to come by the next day. Arrived the next day, my car hadn't even been started on. Did not receive any proactive updates on the status until the day after it was done, where I received two calls in a single morning. When I arrived (again) to pick it up, I waited unacknowledged in the waiting area for 10 minutes. When I eventually called to the back for help, I was told "I'm with another customer" and waited again for almost another 10 minutes.

Returned Clean

My Experience

Thankyou!!! The work done makes my car look brand new! I appreciate the care and patience extended to me.

My Experience

Absolutely terrific job. The car looks brand new.

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Overall, excellent work

Repair Quality

Terrific job! Car looks brand new!

Customer Service

Excellent, courteous, helpful.

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So many other shops, why would I come back here?

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