Fix Auto Berkeley
In operation 11 years.
Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repair was done remarkably quickly. Amazing that they were able to get the part in the next day. However, info from the owner about the tow truck driver’s ability to drop off the vehicle after hours was incorrect. Also, info given over the phone about how I was to authorize the repair was also incorrect. (I was first told I’d need to do so in person, then was told I could do it via email, then they called my wife to get her approval by phone.) Anyway, overall the service was fast and easy. Thanks, Fix Auto!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Took three weeks instead of the estimated two. Communication was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process took a little longer than expected, but sometimes when you rush repairs, more problems can arise. With my situation, my car pushed for more attention than the average car. But, with that, they followed through with flying colors. I have a 2015 Lexus is250. My car doesn’t allow for cheap parts, cheap service or no love. They stepped up to the plate and respected my car with the proper parts and the extra attention needed to make it work. It may have taken a little longer than normal, but remember when insurance companies are involved and it’s not a quick fix, be patient and they will handle all of your needs. They made my day when they handed over the keys with love.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Fix Auto Berkeley repairing my car after an accident. Though there were unavoidable delays because it was the holiday season and acquiring parts was complicated for the model of car I have, those at Fix Auto handled everything very well. They are friendly, kind, and they kept me updated clearly with what was going on and promptly so that I didn’t have added stress. They are truly great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
The worst experience ever he took me a week to wait for my car and after a week I pick up my car I find out that the job it wasn’t done correctly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took to long . Estimator initially didn’t Submit request for repairs. Went back n company used the wrong program.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great body work very professional
Customer Service - 5.0/5.0 -
Custom Service again very professional
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Interior of the car had some fine paint particles that should have been better cleaned.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Great customer service but body work lacks attention to detail. Speakers not lined up, window molding has smear marks and not lined up, window rattles on door replacement and door/window trim dented. I couldn’t take another day off work to get it fixed
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and kept me informed of status and progress. A very satisfactory experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lovely service. Racheal and Yimni were excellent!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was good. Repairs were completed sooner than expected.
My Experience - 5.0/5.0 -
Extremely professional and communicative. Car was given back as good as new