Fix Auto Berkeley
In operation 11 years.
Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It appears you did an excellent job. The side view mirror wasn't taken care of but it's not a review breaker.
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a great job on repairing my civic. They went above and beyond on the final presentation once it became time for me to pick up my car.
Customer Service - 4.0/5.0 -
Sometimes it can be hard to get a follow up but for the most part they were very clear about whats going on and they were pretty consistent on their attainability.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All staff were professional and were able to repair my car in a timely manner.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Repair Seems fine but car was left dirty.
Customer Service - 1.0/5.0 -
Had to reengage for quote and pics which were lost. Had to provide copy of estimate from Wheels even though owner said he had it. Repair took longer than promised which I figured anyway but was told it would not be the case.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great Job I really appreciate it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will refer them to anyone I know that need body work
Repair Quality - 5.0/5.0 -
Everything was put back together excellent and it looks brand new. The owner was very nice and I trusted him with my car after talking to him about the repair. I will be referring people to this shop in the future. Excellent customer service.
Customer Service - 5.0/5.0 -
They gave me a Uber to pick up my rental when I hah no other transportation
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good quality work, friendly professional staff. My car looked like it just left the showroom.
Likely to Recommend - 1.0/5.0 -
I give a 2 instead of a 1 because the last time I had my car repaired here 2 years ago they did a good job.
Repair Quality - 0.5/5.0 -
The fender was repainted a lighter gray than the color of the car, and it isn’t a subtle difference—it’s immediately obvious. The dent repair is also done improperly with an obvious curve in a part of the fender that is straight on the other side, also the fender edge butts right up against the body of the car with no space, while the other side that wasn’t repaired has space between the bumper and the car. They said I can come back and they’ll fix it but that means I have to take time away from work that I won’t get paid for to take it there and pick it up not to mention the unbelievable amount of time it will take to deal with another rental car It took 2 hours just to get the rental when I originally took it in because Enterprise has closed so many locations and is understaffed in the locations they have left. And that doesn’t include having to negotiate Fix It to pay for the rental since it was their mistake.
Customer Service - 3.0/5.0 -
The woman who helped me was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worked with me to advocate for the best fixes for my car. Good communication to keep me apprised of appointments and progress.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was amazing. Looks better now than it did before I bought to fix auto.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional and easy to work with. Would highly recommend this company.
Customer Service - 5.0/5.0 -
They kept me informed throughout the whole repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with a quick turnaround.
Customer Service - 5.0/5.0 -
They took the time to answer all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eugene, Coco and rest of the folks were Super friendly and helpful. Realistic with turnaround time and I was surprised to see my car nicely cleaned and detailed after getting my rear view mirror replaced. Highly recommend working with Fix Auto.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The only issue is that parking at the shop is difficult.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service in every respect. Owner Eugene Young was courteous, responsive and totally professional. His office staff is also outstanding,
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was very friendly and helpful.