Fix Auto Berkeley

4.9 (1,540reviews)
98%
3033 San Pablo Avenue,  Berkeley,  CA  94702
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Shop AssistantSparkles

In operation 11 years.

Fix Auto Berkeley is a full-service body shop conveniently located in Berkeley, California servicing Emeryville and Oakland. Less than 1 mile from highway 80, we are easily accessible with rental car agencies nearby. We are a fully equipped facility with the latest technology equipment to properly repair your modern vehicle. Our technicians and staff are I-CAR trained and certified plus offer a lifetime limited warranty on all workmanship. Count on us, whether your vehicle is involved in a minor fender bender or a major collision, our friendly and knowledgeable team will get you back on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,540)

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Repair Quality

Customer Service

My Experience

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Repair Quality

Great job, great service

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Good communication with costs and labor prices. Since I paid out of pocked they negotiated the labor cost and found discounts for me. Much appreciated and the work quality is excellent! I definitely recommend this place to my family and friends.

Likely to Recommend

Repair Quality

My car looks great!

Customer Service

Bruce and Gen were top notch. However, there was another guy that was clearly not happy to talk to me on the phone and I overheard him making a rude comment while I was there.

Returned Clean

Likely to Recommend

Repair Quality

Fix Auto provided an excellent service. From the beginning, they were very professional, provided an accurate estimate and repaired the vehicle by the due date.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They cracked the windshield on a car that we took to their shop that was not there when the car was left in their care. Upon complaining about it l was ignored some terribly. Even the owner avoided my complaint by brushing me off by saying he was to busy to talk that day and that he gave me his business card and that he would give me a call. Well, l still haven't got that call yet and l have left messages and still no response. This shop is not trust worthy they falsify work orders, they damage your car and don't admit to it and not be responsible for it. I have never experienced nothing like this from any business. Even the owner didn't comply. Very very dishonest customer service and a crooked employee and a evasive owner. Beware of service there.

Repair Quality

They cracked the windshield on a car that we took to their shop that was not there when the car was left in their care. Upon complaining about it l was ignored some terribly. Even the owner avoided my complaint by brushing me off by saying he was to busy to talk that day and that he gave me his business card and that he would give me a call. Well, l still haven't got that call yet and l have left messages and still no response. This shop is not trust worthy they falsify work orders, they damage your car and don't admit to it and not be responsible for it. I have never experienced nothing like this from any business. Even the owner didn't comply. Very very dishonest customer service and a crooked employee and a evasive owner. Beware of service there.

Customer Service

They cracked the windshield on a car that we took to their shop that was not there when the car was left in their care. Upon complaining about it l was ignored some terribly. Even the owner avoided my complaint by brushing me off by saying he was to busy to talk that day and that he gave me his business card and that he would give me a call. Well, l still haven't got that call yet and l have left messages and still no response. This shop is not trust worthy they falsify work orders, they damage your car and don't admit to it and not be responsible for it. I have never experienced nothing like this from any business. Even the owner didn't comply. Very very dishonest customer service and a crooked employee and a evasive owner. Beware of service there.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They went above and beyond for me! They are the best to work with. Highly recommend!

Likely to Recommend

Repair Quality

Did a great job! I’m so happy!

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Fantastic in all respects! Everyone was pleasant, scheduling was easy, everything handled in an efficient manner, most importantly the actual repair was done exquisitely! Plus they returned car in immaculate condition cleaning it inside and out! I’d give 10 stars on a scale of 1-5 with 5 being best!

Likely to Recommend

Repair Quality

Fantastic in all ways,

Customer Service

Fabulous people. Friendly, accommodating, efficient!

My Experience

Way above expectations. Fast service and friendly. Clear communications.

Likely to Recommend

Repair Quality

Quick service. Good communicators. Friendly.

Customer Service

Returned Clean

My Experience

You all did an OUTSTANDING job! You got the job done a day earlier than expected. AWESOME communication in terms of updates which made me feel comfortable knowing that you all were taking care of my car. A SHOUT OUT to the receptionist who is AMAZING and to ALL the employees at Fix Auto for KEEPING IT REAL! If I want cartoon characters I will go to Disneyland😄 The work here is EXCELLENT and I am glad I chose them to take care of my car🙂Sincerely, Mary

Likely to Recommend

Although I pray that myself or anyone else has a car accident but if it does happen I will return or send a friend or family member to you all

Repair Quality

Service was EXCELLENT! My bumper looks BEAUTIFUL and I REALLY appreciate the extra love you all gave me by cleaning my car inside and out! That was EXCELLENT too🙂 I hope you saw my other review that I left you all. I mean EVERY word. You all do a GREAT job and I'm THANKFUL 🙏🏾

Customer Service

Again...they are REAL people coming from a REAL perspective. If I want a bunch of phony people I will subscribe to the "cartoon network" IF I can't make it to Disneyland😄😄

Returned Clean

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Repair Quality

Customer Service

Great communication; very friendly and clear!

Returned Clean

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Repair Quality

Gen & Bruce are a dynamic duo! Bruce made sure I understood what the estimate and repairs process would look like and walked me through thoroughly after I picked up my car as well. Gen kept me informed and reassured through the process with her great sense of humor and a smile. This is my second time coming to Fix Auto and it was because of the great service I had the first time. Hoping I won’t ever need to go back- but if I did this would be my #1 choice and referral for others.

Customer Service

Returned Clean

Likely to Recommend

100% I will only recommend Fix Auto!

Repair Quality

FIX AUTO is amazing!!! My car came back perfect, ahead of schedule and they detailed it too. Dino and the staff are very friendly and honest.

Customer Service

Returned Clean