Fix Auto Campbell

4.5 (2,248reviews)
88%
175 Cristich Lane,  Campbell,  CA  95008
Bot
Shop AssistantSparkles

In operation 14 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/campbell

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,248)

Likely to Recommend

this will change if you can fix my car by this week

Repair Quality

yall arent done w my car lol i better get my car back soon

Customer Service

its alright the desk ppl are nice but im just not happy that i dont have my car back yet

My Experience

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Great service and a timely alerts. Pleasant and professional experience overall.

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My Experience

Juanita was amazing! Honestly I’m amazed at how good everything looks just like it is brand new, PLEASE GIVE EVERYONE A RAISE!

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Returned Clean

My Experience

Fabulous!! Everyone was so friendly, and the car was returned to me fixed and cleaner than when I left it.

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Everything went well and the truck looks great

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My Experience

Appreciate the text updates and helpful front office staff.

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My Experience

Fix Auto was very communicative with daily updates on my 4-Runners repair progress. I have never encountered a repair shop that did that before. It allowed me to plan my days better and prepare for pick up too. 👍

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8 because my car is full of dust inside

Customer Service

My Experience

Thank you

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Steering wheel is not aligned and there is a pair drip on the hood. It took way too long.

Customer Service

Steering wheel is not aligned and there is a pair drip on the hood. It took way too long.

Likely to Recommend

Repair Quality

My vehicle was brought in for repair on September 11. At the time, I was advised that the estimated completion time would be approximately seven days. After not receiving any updates for about two weeks, I contacted the shop to follow up. During that call, I felt my inquiry was dismissed, and the representative I spoke with was discourteous. While I completely understand that unforeseen delays can occur, I simply requested an accurate timeline or an update, as I was incurring rental expenses during the repair period. Subsequent follow-ups revealed that the delay was due to waiting on parts. Again, I understand that setbacks can happen—my concern is primarily the lack of proactive communication. On October 9, 2025, I received a call informing me that the parts had arrived and that my vehicle would be ready by October 20, 2025. Later, I was told it might be completed earlier, on October 17, 2025, but the car was not ready on that date. From October 20 through October 24, I continued to call for updates and was repeatedly told the vehicle would be ready “by the end of the day,” yet I did not receive any follow-up communication. On October 29, 2025, I was finally able to pick up my vehicle. During pickup, I observed another customer being walked through the details of their repair and warranty coverage. In contrast, my interaction consisted only of processing payment and being handed my key—without any explanation or review of the completed work. As someone who manages a fleet of company vehicles, I understand the challenges and potential delays in repair timelines. However, consistent communication and courteous service are essential, and unfortunately, that was lacking throughout this experience. For these reasons, I would be hesitant to use or recommend this shop in the future.

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Returned Clean

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