Fix Auto Fox Valley
In operation 41 years, 17 years at this location.
Fix Auto Fox Valley specializes in car body repair and collision repair for all vehicle types. Our body shop in Saint Charles guarantees your car's body repair for life. As part of Fix Auto's international network of body shops, we have built a reputation respected by many insurers. Whether you're from Saint Charles or elsewhere, call or visit our collision center in Saint Charles for a free estimate on any accident or auto body repair. Fix Auto Fox Valley has earned a strong reputation in accident repair, continually adapting to an ever-changing industry. Although the company has grown and is part of an international network, it still maintains a family atmosphere. We are proud of our simplified claims process with your insurer, our commitment to quality, and our Fix Auto guarantee—all of which provide peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
No additional thoughts
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely recommend them!
Repair Quality - 5.0/5.0 -
Excellent workmanship and customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks like new. Al made sure I was updated on the progress. Just wish you b were closer to Glen Ellyn.
Likely to Recommend - 5.0/5.0 -
They are good at the body work and communication. Unfortunately a major repair was not done.
Repair Quality - 5.0/5.0 -
The work that was done was done well. I was kept I formed throughout the process. Al was very helpful. The body work looks great. Unfortunately the sound I described was not repaired. I had to go back to Castle. It was a bearing that was not repaired. This meant Castle had and has the car. I had to get another rental vehicle. Supposedly the car should be ready Tuesdsy.
Customer Service - 5.0/5.0 -
Al and Jessica were always ready to respond when I called.
Returned Clean
My Experience - 5.0/5.0 -
Great experience 👍🏻
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work with FIX Auto was amazing. The team was great with their communication and I never felt I didn't know what was going on.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Kept me updated easily with app
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Steven Gates was wonderful to work with and handled every curve ball my repair threw at him with great professionalism. My car is particularly challenging as a color match and I am admittedly a particular person with an eye for detail. His work and constant communication put me at ease, the end result is as near perfection as I could ask for and I would suggest your shop to anyone seeking repairs who really cares about the outcome. Thank you!
My Experience - 5.0/5.0 -
They were detailed in what was done and finished sooner than expected. Kept me informed of any changes.
Likely to Recommend - 4.5/5.0 -
Reasonable priced, detailed in what is to be done, and keeps you updated.
Repair Quality - 4.5/5.0 -
They were detailed in addressing the concerns, offering options, and reasonable priced. The work was quick and throughly done.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Straight forward info and answers
Likely to Recommend - 5.0/5.0 -
See #1
Repair Quality - 5.0/5.0 -
Good customer interaction
Customer Service - 5.0/5.0 -
See #1
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
Very helpful! Great work! Kept contact as to the progress of the car.
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
My Experience - 5.0/5.0 -
Great work, great pricing, ahead of schedule. What more could you ask for? Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
100% satisfied, thank you Fix Auto !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix it Auto did exactly what I asked to be fixed. I am 100% satisfied, great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job great people to work with. Thank you.
Customer Service - 5.0/5.0 -
Steve and Lynne were both wonderful to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service and friendly people