Fix Auto Interbay
In operation 43 years.
Our objective is clear at Fix Auto InterBay. We go above and beyond to provide our customers with an experience that consistently meets your individual needs and expectations in a comfortable, supportive and friendly working environment. Unprecedented Customer Service, Exceptional Quality of Work and Ethical Business Practices are the driving forces behind Fix Auto Inter Bay. We are committed to the needs of all our customers who we believe deserve nothing less than Honesty, Fairness, and Quality Service. We seek to answer your questions, alleviate your concerns, and provide you with a superior repair. Our mission is to Exceed Your Satisfaction each and every time.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Outstanding work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great professional repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They really went above and beyond. For instance, even though they were not repairing certain parts of my car, they went ahead and did some spot painting over scratches. My 10 year old car looks brand new!!
Customer Service - 5.0/5.0 -
Charles did a great job of emailing with me and keeping me posted on progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was quite happy with the repair. The staff were friendly and efficient. The only problem I encountered was that communication on when the car would be ready was poor. This was a big inconvenience as I had decided not to rent a car (because they said it would take only 3 days). It made it very difficult to plan alternate transportation and plan time in my schedule to pick it up. Here's what happened: I dropped it off at 8:30 am on Wed 1/20 and was told it would be ready Sat 1/23, but maybe longer if they found damage under bumper (which they said they would tell me by noon 1/20) or due to scheduling the clear protective barrier (which they also said they would notify me right away). On Th 1/21 am I received an email saying it would be ready at noon 1/23. But on Fri 1/22 at 4:30 pm (!) I received an email saying it would be ready Mon 1/25 or Tue 1/26. I had planned around having the car at noon Sat and had to rearrange things. I heard nothing on Mon 1/25 about when it would be ready and finally on Tue 1/26 an email saying it was done. Then one of the guys called and told me he forgot to email me 1/25 to tell me it would be done 1/26. They guys at the shop were really nice, and I'd use the shop again and recommend it. But would be helpful if communication were more clear.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every step of the way.
Customer Service - 5.0/5.0 -
I felt like Charles/FixAuto was taking very good care of me.
Returned Clean
Likely to Recommend - 4.5/5.0 -
A nine only because we live 45 minutes away, but I would suggest it to friends who lived near by
Repair Quality - 5.0/5.0 -
You can't even tell my truck was damaged. They also cleaned the inside of my truck which was not expected.
Customer Service - 5.0/5.0 -
Easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I would give it a 10 except that the wrong part came in when ordered, and I had to wait an extra day on my car which resulted in me missing an important business meeting.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing work!!! It looks like it never happened and thoroughly satisfied with the price! These guys are great and I will undoubtedly use them again since my car seems to be a magnet for bad drivers. 5 stars and best autobody in Seattle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
i would highly recommend fix auto to anyone their service and work is outstanding.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they kept me informed with every step even though i was out of the country
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend them constantly
Repair Quality - 5.0/5.0 -
I always feel confident and in good hands when I bring my car to Fix Auto.
Customer Service - 5.0/5.0 -
Attentive and stress-free.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Charles was very helpful!! Gave me an accurate estimate and was quick and prompt, and kept me up to date on the repairs of my car. It looked great when I picked it up, and the inside and out were immaculately cleaned! He even went above and beyond to fix up a few things on my fender that he noticed. Great customer service, nice honest people who work at fix it auto! Will be returning if I ever need services again!