Fix Auto Interbay

4.9 (2,498reviews)
98%
2600 15th Ave W,  Seattle,  WA  98119
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Shop AssistantSparkles

In operation 43 years.

Our objective is clear at Fix Auto InterBay. We go above and beyond to provide our customers with an experience that consistently meets your individual needs and expectations in a comfortable, supportive and friendly working environment. Unprecedented Customer Service, Exceptional Quality of Work and Ethical Business Practices are the driving forces behind Fix Auto Inter Bay. We are committed to the needs of all our customers who we believe deserve nothing less than Honesty, Fairness, and Quality Service. We seek to answer your questions, alleviate your concerns, and provide you with a superior repair. Our mission is to Exceed Your Satisfaction each and every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,498)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Really happy with the overall service and the help navigating the insurance process.

Customer Service

Great customer service

Returned Clean

My Experience

Charles was absolutely incredible! Helped me get my car looking better than before the damage and guided me through the insurance process the whole time. 10/10 recommend to everyone!

Likely to Recommend

Repair Quality

Amazing quality and service!

Customer Service

Returned Clean

My Experience

Great experience, would absolutely recommend! Got my car back into shape very quickly!

Likely to Recommend

Repair Quality

Amazing service, on time and great work!

Customer Service

Returned Clean

My Experience

If you bring your car to FIX AUTO INTERBAY, you are about to get very lucky. They are the best in every way…knowledge, craftsmanship, service, honesty. As the old song goes, 🎶”Who could ask for anything more!”🎶

My Experience

Great job and great service!

My Experience

Great customer service and care! Went above and beyond. Would recommend to peers

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Looks like new

Customer Service

Inconsistent communication. Good notification on initial replacement parts receipt. But no communication about additional clips and brackets needed to complete repairs. I had to initiate contact twice because no call back. This resulted in my having to rent a vehicle for an additional week to accommodate extended repair time.

Returned Clean

My Experience

A first rate organization! My first interaction on the phone with Charles was respectful, informative, efficient, and he was patient with my questions. When went into the shop, I was very pleasantly greeted and again treated with respect. The environment was comfortable to be in as the office was quite organized and clean. Again there was a sense of efficiency as I observed the workers. While my car repair need was relatively minor, it was a big deal to a single 81 year old woman. I was very satisfied with the work done. The service and personal treatment was outstanding. Over all, I highly recommend this shop.

Likely to Recommend

Excellent Customer Service. Extremely organized, efficient, engaging staff. Charles was exceptional! A pleasing, comfortable, clean environment/office.

Repair Quality

Customer Service

Charles went above and beyond my expectations…. Excellent customer service.

My Experience

great communication. accurate timelines. great services.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

As before, my experience with Charles and FixAuto/International exceeds all expectations. I would never consider another autobody shop.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had a wonderful experience with Fix Auto Interbay. They did an excellent job with my car and clearly put a lot of care into the work, even fully cleaning the car before returning it to me.

Customer Service

Charles was a pleasure to work with, and was so empathetic as he helped me through the process. I'd return to work with Charles if I ever need car help again, and I'll certainly recommend Charles and Fix Auto Interbay to all of my friends!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the friendly, courteous service. Charles kept me updated on the repair progress. (The automated information was not accurate.)

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Repair Quality

Customer Service

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Repair Quality

Charles and his team are outstanding

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and true to their word.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Charles is great.

Returned Clean

My Experience

Very prompt courteous service everything was done on time. Charles was very communicative of how the car was proceeding in the repair process.