Fix Auto Norterra

4.9 (268reviews)
98%
23869 N 19TH AVENUE #110,  Phoenix,  AZ  85085
Bot
Shop AssistantSparkles

Fix Auto Norterra is an independently owned body shop with over 45 years of experience in the auto collision industry. We pride ourselves on quality repairs and provide a lifetime warranty on all work performed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (268)

My Experience

I had a great experience today while waiting for my car to be repaired. April, the secretary was very kind and helped me out a lot, as I am handicapped and in a wheelchair. Steve Davis was also very cordial and helpful. His work was great on the van and. he was very quick at it. I found the price to be reasonable and the office where I sat waiting was very clean and cheery.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Ken & April were great! Ken really helped me with the whole process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate the job well done. Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional. Completed all repairs in a timely manner. Steve explained everything to me and I am very happy with the results. I will continue to use their services.

Likely to Recommend

Repair Quality

perfect job

Customer Service

wonderful communication

Returned Clean

My Experience

I had such a great experience with FIX AUTO Norterra! After dealing with a stressful hit and run, the team made the entire repair process so smooth and stress-free. They communicated clearly throughout every step, kept me updated, and were incredibly kind and professional the whole time. My car looks amazing, and I truly appreciate the quality of the work and the great customer service. Thank you for taking such good care of both me and my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent office staff , the appraiser was extremely competent in his job. Great experience.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very nice people and a good work

Repair Quality

Good customer service and very clean job

Customer Service

Very good customer service.

Returned Clean

Likely to Recommend

Repair Quality

Fast and professional service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thanks Ken!

Returned Clean

Likely to Recommend

Repair Quality

The hood is a little uneven my husband showed it to you guys when he picked it up and he will come by next week (he’s off work) to get it adjusted. Your staff is amazing

Customer Service

Super nice and accommodating staff

Returned Clean

My Experience

Really a great experience. And how does someone have a great experience when having car ‘accidents’ repaired! This place opened recently, it was in my way home, said family owned. I first met with April. She checked it out & emailed the estimate to me the next day & set an appointment. I met with Ken when I took my car in. They said probably the next day for completion. It was done the same day. They kindly added a bit of paint where I did a couple scrapes with my garage door. I’ve had a bit of experience in the past year with other places….from a rear ender. I’m beyond happy with their service & kind friendliness. I hope not to have to go back :) but, will absolutely recommend!!!

My Experience

Super job……

Likely to Recommend

Repair Quality

Couldn’t be happier . Repairs were excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Prompt, friendly service!

Customer Service

Returned Clean