Fix Auto - Orange

4.8 (2,515reviews)
96%
153 N Cypress St,  Orange,  CA  92866
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Shop AssistantSparkles

In operation 42 years, 12 years at this location.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Orange can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Orange claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,515)

My Experience

All were courteous, they kept in touch daily on the progress of our car. We would recommend their work to anybody.

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Returned Clean

My Experience

Great job on the repairs, looks great. Staff was kind and helpful. Thank you for your help

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Definitely

Repair Quality

I really like the people who helped me! Unfortunately I have been there a few times lately but they are so easy to work with!

Customer Service

They are excellent

Returned Clean

My Experience

My car is beautiful again, inside and out! Thanks so much for your expert service!

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Repair Quality

Thank you! Excellent service! Good communication during the process.

Customer Service

Returned Clean

My Experience

My vehicle was rear ended. When I brought it to Fix in Orange....The paint never needed touching ( no scratches from the accident). I pointed it out specifically to the service writer / estimator. Something was pushed in from the accident ( the bumper). The alignment of the panels were off and the liftgate was WAY off. I asked to have it straightened...Unfortunately they decided to paint the bumper. Worse the paint is obviously incorrect in color and the bumper gaps are still off. I refused it once due to a really bad liftgate alignment. After only a few hours the liftgate gaps were corrected. I just wanted it straight. Now the bumper is not aligned and the bumper is now different shade ( green tone instead of dark silver). . I'm disappointed , but I don't have anymore time to waste on this. Very nice people, great schedule and keeping customers updated... Unfortunately the quality just is not there..

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Repair Quality

Deeply disappointed in not listening to the customer. It was specifically stated at drop off. No paintwork required. Please just straighten the lift gate and align the panels. Instead, When the vehicle was picked up. It was refused for a total lack of alignment. The bumper was painted and very clearly is not the same. We don't have time for company's who disregard the customer

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Returned Clean

My Experience

Superior craftsmanship and superb customer experience - thank you Alexis and the Fix Auto team!

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My Experience

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Repair Quality

I was very satisfied with their work and they kept me informed and Alexis was very kind and friendly, I would definitely give them five stars.

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Returned Clean

My Experience

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I responded before

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Repair Quality

Amazing work Alexis did an amazing job on updating us when our vehicle was going to be done she was clear with each step and had amazing customer service

Customer Service

Amazing ALEXIS did an amazing job from start to finish

Returned Clean

My Experience

Alyssa(the lady who picks up phone calls and dealing with customers, hope that’s the right name) did a good job helping me out! She deserves a promotion!!

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My Experience

Great job

My Experience

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My Experience

Looks good. Thanks

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Repair Quality

All the requirements were done and looked good.

Customer Service

Everything good except one item on trunk lid not looked at.

Returned Clean

My Experience

Great communication throughout the process. Thanks for the great service!!

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Easy to work with. Kept me informed. Work done in timely manner. Excellent result.

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Returned Clean

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