Fix Auto Phoenix - City Center
In operation 11 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work quality A+
Likely to Recommend - 4.0/5.0 -
Only reason why I didn’t select a 10 is because the front desk person female. Was a bit rude on phone. I did find out after the fact that there was a misunderstanding with payment from Purcell for past work
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
incredibly professional service! good communication on status of my car the entire month+ it was being fixed.
Customer Service - 5.0/5.0 -
Fix Auto was great at responding to my questions!
Returned Clean
My Experience - 5.0/5.0 -
Connie was amazing!! She helped us when one of the rental companies left us stranded, we were picked up at the end got our rental and she kept me informed of all the progress. I would highly recommend this repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Everything was fine but they did forget to reprogram my keyless entry and did not retint my window.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They helped make process very easy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team did a great job on the repair. Communicated frequently during the process and were flexible with pick up after repair was complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and communicated well during the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every aspect of my experience with Fix Auto PHX City Center was exceptional. I would definitely recommend them to friends and family!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service!
Customer Service - 5.0/5.0 -
Connie is a real pro!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
At first , the job was not done to my satisfaction .there was a lot of orange peel . On the door,There was buffing compound on the door the door took. After bringing it to their attention , they fixed the problem to my satisfaction . And I’m satisfied . Thank you .
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The truck looks great and it was done right
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair job was amazing. My car looked as if there was no damage done.
Customer Service - 5.0/5.0 -
The customer service was great. Everyone was kind, helpful, and patient answering questions.
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 4.5/5.0 -
I will recommend
Repair Quality - 4.5/5.0 -
Loved it. They fixed what was damaged. I’m highly satisfied. Worker understood the problem and they over achieved!! I do 100% recommend.
Customer Service - 4.5/5.0 -
Loved their way of work. They understood the problem and made me feel comfortable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and understanding people..
Customer Service - 5.0/5.0 -
Wonderful
My Experience - 0.0/5.0 -
After the expected completion date was pushed back 5 times, I finally got my truck back. The bumper that they just replaced was already falling apart. They made 4 deep gouges on a side panel that had no damage when I dropped the truck off. And they left the whole bumper and other bits of plastic and debris in the bed of my truck. Though, they did give me a rental car while they worked on my car overnight to correct the issues. They really wanted to make everything right, after I had issues.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0 -
I was never told why my car's completion date got pushed back 5 times
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Fix Auto
Repair Quality - 5.0/5.0 -
Fix did an awesome job, when they received my car I received a text telling me when the car would be ready, they followed up until the car was complete. And a Bonus they washed my car, thank you Fix Auto
Customer Service - 5.0/5.0 -
Customer service was very personal, they thought what the customer needed and if did not have the answers they got the answer somewhere else. But never I don’t know.