Fix Auto Phoenix - City Center

4.7 (511reviews)
92%
2323 W Van Buren Street,  Phoenix,  AZ  85009
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Shop AssistantSparkles

In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (511)

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My Experience

They made the car look brand new .. it looks amazing I will definitely be take my car back to fix auto .

My Experience

Great job and they finished my car in time.,,..beautiful work…everybody was so nice and caring ❤️thank you again.

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Repair Quality

They did an awesome job in keeping me updated with the repairs of my car. They finished fixing my car In awesome time and beautiful job on it. The associates were very courteous and polite, thank you. I would recommend them very professional.

Customer Service

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Ultimately they did a good job. Other than they left my car absolutely filthy inside. It was admittedly dirty from dog hair, but the seats and all surfaces were covered in a thick layer of dust and soot. I had to have car detailed to remove the excessive dirt.

Repair Quality

Your associate Connie made what started out as a stressful experience a pleasant one. I have other concerns that would actually be a 7.

Customer Service

Again customer service started out as a 5. But Connie made the second half more pleasurable.

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Dirty finger prints on interior or car is my only complaint.

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Great service

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Staff was friendly and informative, however there is minimal communication. The quality of the work appears to be great, however, my car is still missing a piece.

Repair Quality

I gave this an 8 because my car is still missing the rear trunk emblem. Otherwise my car looks great

Customer Service

Communication was lacking. Was told rear emblem would be received in 3-5 days ans that someone would call me to have it installed. That has not happened. Did not receive status updates as promised. Overall, staff was helpful and friendly.

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