Fix Auto Phoenix - City Center

4.7 (511reviews)
92%
2323 W Van Buren Street,  Phoenix,  AZ  85009
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Shop AssistantSparkles

In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (511)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Best experience with a repair shop ever.

Repair Quality

Extraordinary. Car looks brand new.

Customer Service

Repair shop texted me frequently with progress reports, and finished ahead of schedule

Returned Clean

Likely to Recommend

Repair Quality

worked on our chevy pickup truck twice since I have been a manager for JBHunt. I have been very pleased with the service and quality of the work that fix it auto does.

Customer Service

Connie is always giving me updates on the status of the truck very polite and cares about her clients.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good job very satisfied

Likely to Recommend

Repair Quality

Good quality work

Customer Service

Communication wast that great and front desk lady wasnโ€™t that kind, thing that I would say that was wrong with my car she would make faces!

Likely to Recommend

i donโ€™t know

Repair Quality

Good

Customer Service

Returned Clean

My Experience

Excellent job Excellent people Is a pleaser have a business Thank you

My Experience

The paint was running, the car was totally dirty inside, it had an oil stain on the engine which was not like that my car had no oil drain, the fenders were not well aligned, anyway the whole engine was full of dust

Likely to Recommend

Repair Quality

Definitely a place of quality , they kept me updated thru the process and great customer services.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff at Fix were fantastic from beginning to end. They communicated updates regularly and had the vehicle ready at the expected date. I couldnโ€™t have been more satisfied.

Customer Service

My Experience

Bumper replacement was done in great time. Customer service excellent. Recommend 100% for repairs

Likely to Recommend

Very good service

Repair Quality

Great job on th bumper installation

Customer Service

Good service

Returned Clean

My Experience

excellent communication! fix auto team did a great job keeping me updated on my car status.

My Experience

Very good Job ๐Ÿ’ฏ satisfed thank fix auto phx City center ๐Ÿ‘๐Ÿ’ช๐Ÿ‘

Likely to Recommend

O yes ๐Ÿ’ฏ

Repair Quality

Very good Job ๐Ÿ’ฏ satisfed we recomend fix auto collision ๐Ÿ‘๐Ÿ’ฏ๐Ÿ’ช

Customer Service

Nice Word

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Pros: The work was done well. The staff was friendly. Connie was great. Cons: The process took too long particularly from the time the parts were received on 11/21 until I called for an update on 12/18. The communication was poor. I would not receive updates on the status of my car. It doesnโ€™t appear that my car was a priority.

My Experience

Very friendly and I appreciated the status notices via text.

Likely to Recommend

The repair looks like new.

Repair Quality

Very friendly and professional. I appreciated the text message updates and the car was finished a week for anticipated.

Customer Service

Very friendly and were helpful in identifying issues with the car I should address.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They advised it would be done on a certain date and it was done on a different date. Which then I had to change my arrangements to drop off my rental and get dropped off at the body shop

Customer Service

My Experience