Fix Auto Redlands

4.8 (2,521reviews)

95%

(909) 307-1077

1976 Essex Court, Redlands, CA 92373

95%

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1976 Essex Court
Redlands, CA 92373

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About Fix Auto Redlands

See Photos

1976 Essex Court
Redlands, CA 92373

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 21 years.

Fix Auto Redlands is a family owned auto repair business that has been serving the community since 2005. Our goal is to provide high quality repairs and detail services to our customers in an expedited time-frame. We provide an exceptional level of customer communication throughout the repair process including both text and email messages when preferred.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Subaru

Tesla

Call

Website

Reviews (2,521)

Sort By:
Newest
Rating

2,055 Customers Rated

5 Stars

65.2% Complete

(1643)
4 Stars

7.5% Complete

(190)
3 Stars

1.7% Complete

(44)
2 Stars

2.2% Complete

(56)
1 Star

0.8% Complete

(20)
< 1 Star

4% Complete

(102)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless repair process, and excellent communication throughout. Many highlight the friendly, professional, and knowledgeable staff who made stressful situations easy to navigate. Repairs are frequently completed ahead of schedule, with vehicles returned in like-new condition. Customers appreciate being kept informed at every stage via calls and emails. A few customers noted areas for improvement, including delays in repair timelines, lack of proactive communication unless they initiated contact, and occasional minor quality concerns flagged directly in their feedback.

Select to learn more

Service Quality
Communication

"Excellent service from beginning to completion."

"I was super impressed with the service and timeliness of the repairs. The customer service was helpful in answering all ..." Read more

"Fix Auto went above and beyond to repair the damage to my rear passenger door and also straightened out ..." Read more

"Excellent repairs on my vehicle great communication from a friendly staff. Highly recommend for your ..." Read more

"Im very satisfied with my service. It was seamless and worry free. They have a great team and I will definitely refer my friends and family."

"Amazing communication throughout the entire process. The turnaround time was clearly discussed upfront ..." Read more

"Pleasant people, good communication, and since I waited on site for my repair, comfortable seating and tasty ..." Read more

"... service provided by the personnel at Fix Auto. They consistently kept me informed at every stage of the repair process and promptly notified me of any delays, which ..." Read more

"No communications for updates unless I call"

"They communicated each thing they did, and constantly updated."

Service Quality
Communication

Service Quality
Communication

"Excellent service from beginning to completion."

"I was super impressed with the service and timeliness of the repairs. The customer service was helpful in answering all ..." Read more

"Fix Auto went above and beyond to repair the damage to my rear passenger door and also straightened out ..." Read more

"Excellent repairs on my vehicle great communication from a friendly staff. Highly recommend for your ..." Read more

"Im very satisfied with my service. It was seamless and worry free. They have a great team and I will definitely refer my friends and family."

"Amazing communication throughout the entire process. The turnaround time was clearly discussed upfront ..." Read more

"Pleasant people, good communication, and since I waited on site for my repair, comfortable seating and tasty ..." Read more

"... service provided by the personnel at Fix Auto. They consistently kept me informed at every stage of the repair process and promptly notified me of any delays, which ..." Read more

"No communications for updates unless I call"

"They communicated each thing they did, and constantly updated."

Joseph (Mazda owner) reviewed 8/14/26

Well done

To expensive

Good people

Sally (Volvo owner) reviewed 8/13/26

Very courteous and helpful

Grant (Tesla owner) reviewed 8/13/26

Would depend on the issue

So the tesla service center was to charge me 330 for the 12 volt battery change. I spent 120 on the tow to fix auto and then 560 for the same 12 volt battery change. So paying twice as much was not really value saved by doing business locally.

Rebecca (Subaru owner) reviewed 8/12/26

Lacy was phenomenal and went above and beyond! Very grateful!

Virginia (Honda owner) reviewed 8/10/26

Wayne (Subaru owner) reviewed 8/6/26

Rachealyn (Tesla owner) reviewed 8/6/26

Bruce (RAM owner) reviewed 8/4/26

Work completed in a timely manner. Looks good.

Diana (Honda owner) reviewed 8/3/26

Michael (Toyota owner) reviewed 7/30/26

Very likely due to the customer experience with chad Michael

Chad Michael provided a great customer experience for us in this difficult time of dealing with a collision.

Chad Michael was excellent and we will be referring others to this shop and to see him as a result.

Elisha (Honda owner) reviewed 7/29/26

Great communication and excellent customer service. Thank you!

Great job!

Mickayla (GMC owner) reviewed 7/27/26

Rachelle (Honda owner) reviewed 7/27/26

Thomas (Toyota owner) reviewed 7/27/26

Very good

A very good job was done on my wife’s Highlander. She felt it looked like new.

Work on my wife’s Highlander . She said it looks like me ,We are pleased with the

Linda Jean (Honda owner) reviewed 7/25/26

Job was well done

Great customer service, respectful & pleasant employees

Jim (Tesla owner) reviewed 7/24/26

Lauren (Mazda owner) reviewed 7/23/26

Charles (Ford owner) reviewed 7/20/26

Helen (Tesla owner) reviewed 7/20/26

Donald (Tesla owner) reviewed 7/20/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Fix Auto Redlands

Take photos and get an online estimate

Schedule an estimate appointment

About Fix Auto Redlands

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (2,521)

2,055 Customers Rated

Likely to Recommend - 4.5/5.0 -

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0