Fix Auto Redlands

4.8 (2,514reviews)
95%
1976 Essex Court,  Redlands,  CA  92373
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Shop AssistantSparkles

In operation 21 years.

Fix Auto Redlands is a family owned auto repair business that has been serving the community since 2005. Our goal is to provide high quality repairs and detail services to our customers in an expedited time-frame. We provide an exceptional level of customer communication throughout the repair process including both text and email messages when preferred.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Subaru
Tesla

Reviews (2,514)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair process, and excellent communication throughout. Many highlight the friendly, professional, and knowledgeable staff who made stressful situations easy to navigate. Repairs are frequently completed ahead of schedule, with vehicles returned in like-new condition. Customers appreciate being kept informed at every stage via calls and emails. A few customers noted areas for improvement, including delays in repair timelines, lack of proactive communication unless they initiated contact, and occasional minor quality concerns flagged directly in their feedback.
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"Excellent service from beginning to completion."
"I was super impressed with the service and timeliness of the repairs. The customer service was helpful in answering all ..." Read more
"Fix Auto went above and beyond to repair the damage to my rear passenger door and also straightened out ..." Read more
"Excellent repairs on my vehicle great communication from a friendly staff. Highly recommend for your ..." Read more
"Im very satisfied with my service. It was seamless and worry free. They have a great team and I will definitely refer my friends and family."
"Amazing communication throughout the entire process. The turnaround time was clearly discussed upfront ..." Read more
"Pleasant people, good communication, and since I waited on site for my repair, comfortable seating and tasty ..." Read more
"... service provided by the personnel at Fix Auto. They consistently kept me informed at every stage of the repair process and promptly notified me of any delays, which ..." Read more
"No communications for updates unless I call"
"They communicated each thing they did, and constantly updated."

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Customer Service

Work completed in a timely manner. Looks good.

Returned Clean

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Returned Clean

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Very likely due to the customer experience with chad Michael

Repair Quality

Chad Michael provided a great customer experience for us in this difficult time of dealing with a collision.

Customer Service

Chad Michael was excellent and we will be referring others to this shop and to see him as a result.

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Repair Quality

Great communication and excellent customer service. Thank you!

Customer Service

Great job!

Returned Clean

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Returned Clean

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Very good

Repair Quality

A very good job was done on my wife’s Highlander. She felt it looked like new.

Customer Service

Work on my wife’s Highlander . She said it looks like me ,We are pleased with the

Returned Clean

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Repair Quality

Job was well done

Customer Service

Great customer service, respectful & pleasant employees

Returned Clean

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All awesome!

Customer Service

More than satisfied

Returned Clean

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Repair Quality

Always satisfied with the service Brian and his team provide:)

Customer Service

Returned Clean

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Perfect including the wash.

Repair Quality

Couldn’t have been better.

Customer Service

Chad was great.

Returned Clean

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Returned Clean

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great job everything works well how it used to. Lacey has excellent customer service and the most patience. Thank you lacey.

Customer Service

Returned Clean

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Definitely will recommend!

Repair Quality

Process was quick and easy. Customer service was excellent!

Customer Service

Excellent! They kept in touch with me and communicated promptly.

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Repair Quality

Customer Service

Returned Clean