Fix Auto Redlands

4.8 (2,534reviews)
94%
1976 Essex Court,  Redlands,  CA  92373
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Shop AssistantSparkles

In operation 21 years.

Fix Auto Redlands is a family owned auto repair business that has been serving the community since 2005. Our goal is to provide high quality repairs and detail services to our customers in an expedited time-frame. We provide an exceptional level of customer communication throughout the repair process including both text and email messages when preferred.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Subaru
Tesla

Reviews (2,534)

My Experience

The process from the time I went to fix Auto to get my car fixed was very smooth. my car was done a day before the day I was told will be done. they called me and emailed me about estimates just like I was told.i felt at ease. my car looks brand new. All the staff were polite.

Likely to Recommend

Repair Quality

Thanks, Danny and Chad!

Customer Service

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Repair Quality

Exceptional professionalism, environment and quality of work. Fixed my issue to where it looks as if it came right from the best assembly line in Fremont. In fact probably better than factory finish lol. Fair pricing and no complaints!

Customer Service

Exceptional professionalism, environment and quality of work. Fixed my issue to where it looks as if it came right from the best assembly line in Fremont. Fair pricing and no complaints!

Returned Clean

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Repair Quality

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Very likely thank you =)

Repair Quality

The staff is very nice and attentive. Lacy is amazing and made the whole process simple =)

Customer Service

Lacy was amazing was very helpful

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Repair Quality

Quick repair

Customer Service

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Quality of work seems good, and again Lacey stepped up to help in a time of need but the overall communication from the shop needs to vastly improve before I’d recommend to a friend or colleague

Repair Quality

Repair quality seems to be at expectations at present time

Customer Service

Lacey is awesome. If it wasn’t for her involvement this score would have been much, much lower. The shop staff failed to communicate and provide updates as promised. Each time an update was received it was due to me contacting the shop to inquire. I never once received a proactive phone call from FIX

Returned Clean

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Fix Auto did a great job, and Chad and the office staff were competent and friendly. The office is clean and efficiently run.

Repair Quality

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Repair Quality

Rear bumper not meeting correctly with quarter panel on drivers side and interior lift gate panel not reinstalled correctly.

Customer Service

Returned Clean

My Experience

Communication was great, they completed the work in less time than I was told. The paint job was ok, a little orange peel texture in areas. Overall satisfied with the care and work that was done

Likely to Recommend

Repair Quality

Excellent work!!!!! Thank you

Customer Service

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Repair Quality

Thank you so much! Everything was fantastic!

Customer Service

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Repair Quality

Found scratch on my car

Customer Service

Lacey was wonderful

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Overall, I’m happy and grateful with the results.

Repair Quality

There were few paint oversprays on passenger side fender and rear wheels. Slight misalignment of the passenger side fender with the hood, but I believe they were within the acceptable limits.

Customer Service

I was told that my vehicle would go through a thorough quality check ensuring everything was put back correctly, however, the rear passenger wheel was missing all 6 spoke cover. My wife even noticed it right away about 10’ away from our vehicle that the covers were missing.