Fix Auto Redlands
In operation 21 years.
Fix Auto Redlands is a family owned auto repair business that has been serving the community since 2005. Our goal is to provide high quality repairs and detail services to our customers in an expedited time-frame. We provide an exceptional level of customer communication throughout the repair process including both text and email messages when preferred.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I could not be more happy with the work … It was easy to communicate with everyone there … and everyone was very professional and experienced !! I would totally recommend you .. and will ! You wouldn’t be repairing Mercedes BMW’s and are certified to fix Teslas if you sucked :) Thank you for your great service !
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
excellent customer service from everyone especially Lacey
Likely to Recommend - 2.5/5.0 -
If you have a Tesla yes because there's not a lot of shops around here to work on them. But for a regular vehicle just find somewhere else at least someone that will actually acknowledge all the damage that was done and actually address it.
Repair Quality - 0.5/5.0 -
T-Timing, timing, timing All about timing, timing, timing Sit back in my chair, relaxing and reclining He has not a care in the world, no, I'm lying. This survey is dumb I had a whole entire thing typed out and all I had to do was go to my home screen to look at something real quick and I go back to the same page and it deleted everything. So I'm going to make it a lot worse they did a really bad job with my cyber truck and they did a crappy job with my 2016 ram and I'll just leave it at that. If he sent that survey to me yesterday at noon they would have got Mr Nice Guy. But it's all about timing and their timing was off. I'm dead inside I have no empathy and no care for anybody anymore. I welcome death, matter of fact I beg for it...
Customer Service - 5.0/5.0 -
The girls at the front desk are always nice, fast, and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Staff very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fix auto was fast and reliable, made the paperwork process seamless and quick. Chad helped me out and made the process very easy, quick, and reliable. They did a great job.
Customer Service - 5.0/5.0 -
Customer service was great. Chad and the front desk were nice, respectful, and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Fix Auto Redlands far exceeded my expectations. Before I even arrived on the premises, after my initial phone call, Cassandra had already contacted AAA and had paperwork ready. After the accident, Cassandra's caring and efficiency helped a very stressful situation, when I was still in shock. Chad, the estimator, was also extremely efficient, encouraging and very complimentary of how well I had kept my 10-year-old Mazda. It means a lot to me that he noticed. At first we did not know whether the car could be salvaged, but he was determined to do all he could. The whole experience was very positive. Even the bathroom was the cleanest I have ever seen in a body shop! I will highly recommend Fix Auto Redlands to others.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Informative and excellent service and work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Because of the payment method.
Repair Quality - 4.0/5.0 -
Would only take cash or money order. Huh?
Customer Service - 4.0/5.0 -
The job was excellent. The payment procedure needs to be looked at.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Repairs were done satisfactory but was not happy how dirty the car was inside and out. Outside looked like it was left in the elements all week and was not washed before giving back and the inside had some kind of dust like substance all inside the drivers side. It’s was not only on the floor but on the door panels and seats. It also left a horrible smell that took several days to get out.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and service!
Customer Service - 5.0/5.0 -
Good communication and service!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your company employees are so good. I will recommend your company to my friends.
Repair Quality - 5.0/5.0 -
Lacy is too good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lacy was the best. thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire repair process went great.
Customer Service - 5.0/5.0 -
All the staff at Fix Auto was exceptional with their customer service, especially Lacey and the front office girls.