Fix Auto Rocklin

My Experience - 5.0/5.0 -

I had a great experience with this Fix Auto Rocklin after my accident. Everyone was incredibly nice and easy to work with, which made a stressful situation so much easier. They handled all the insurance complications for me and even took care of arranging the return of my rental car, so I didn’t have to worry about a thing. The repairs were completed quickly, and my car looks great. I truly appreciate their professionalism and excellent customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The repair work was top notch. The wait for insurance sign off, though maybe not their fault, was way too long.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car turned out perfect. I was .so surprise they cleaned my car. I mean they really CLEANED it inside and out. The people who work there really go way out of their way to help you. Being a senior, they were so patient and nice. Thank you FIX AUTO!!!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The DUNIVAN’s were very exceptional fast service and work done to perfection thank you Fix Auto

My Experience - 5.0/5.0 -

Diego was super helpful and kept me in the loop, he was also very patient with me when I started getting anxious for my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Clear prompt communication. Excellent results.

Customer Service - 5.0/5.0 -

Updates were received regularly and via text making it easy.

Returned Clean

My Experience - 5.0/5.0 -

Great service. I really appreciated the frequent communication!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Great communication throughout process. Job was done correctly. Service is excellent. Would highly recommend.

Likely to Recommend - 3.5/5.0 -

Just be sure to do a walk around the vehicle when they hand you the keys back after repair is completed.

Repair Quality - 3.5/5.0 -

Paint job is super nice, dents and scrapes fixed perfectly. The replacement mirror looks warped while driving, so it gives a weird illusion of a cheap mirror. Only other problem was they forgot to put all but 2 of the engine skid plate panel on, so the entire thing dropped while driving and broke. Although they were kind enough to replace the entire part for free the next day.

Customer Service - 5.0/5.0 -

Everybody was very kind, very helpful with this unfortunate situation. They updated us every other day with detailed information.

Returned Clean

My Experience - 5.0/5.0 -

The progress updates were great

Likely to Recommend - 5.0/5.0 -

I have already recommended Fix Auto

Repair Quality - 5.0/5.0 -

Best work and service 5 ⭐️

Customer Service - 5.0/5.0 -

Super nice and fun crew.

Likely to Recommend - 5.0/5.0 -

I've already left a positive review on google, I have a neighbor who needs a rear bumper replaced and painted and I will be telling them, and I will be going back to get an estimate for Clear coating my other son's car.

Repair Quality - 5.0/5.0 -

Outstanding experience from beginning to end! I can't sing the Praises of Fix Auto Rocklin loudly enough.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything that was handled by the team was amazing and always stayed in contact with up dates! Can't even tell the the bumper was painted as the color blending looks amazing!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kyleen is a wonderful service advisor and she kept me informed every step of the way.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding customer service and high quality work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

I rated it 8 because of delay in delivery and i had pay out of pocket for rental

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Bumper piece a little loose but the quality based on looks is amazing.

Customer Service - 3.0/5.0 -

My advisor never called me.

Returned Clean