Fix Auto S San Jose

5.0 (209reviews)
100%
230 Umbarger, Bldg #3,  San Jose,  CA  95111
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Shop AssistantSparkles

In operation 4 years.

Fix Auto South San Jose is a family owned auto repair facility. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Here at Fix Auto South San Jose, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle is restored to factory specifications. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the San Jose area.

Services
  • Free Estimates
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (209)

My Experience

Likely to Recommend

Repair Quality

The customer service was out of the charts. I was kept informed by Yolanda and their staff at least a couple times a week. Great Customer Service !

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Truck came out great

Customer Service

Returned Clean

My Experience

Mario and Yolanda were amazing to work with. They really took care of me by helping me get the most out of my insurance and keeping me informed during the entire process. They are genuinely amazing people and it’s clear they care about providing the best service to customers. The final result of the work was perfect - incredible attention to detail and top tier body work and paint quality.

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

The repair time for my car was right on time and excellent customer service .

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Great customer service

Returned Clean

My Experience

This was the second time i’ve used the professional and thorough services of Mario (#1 & #2) at Fix Auto for repair work on my vehicle. Outstanding & world class!!

Likely to Recommend

Repair Quality

Excellent work, professional & timely.

Customer Service

My Experience

Excellent friendly service, I greatly appreciate the same great resource for anyone and everyone. My sincere thanks to Mario and company

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Repair Quality

Customer Service

Returned Clean

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Sure

Repair Quality

Customer Service

Good

Returned Clean

My Experience

Great job

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Repair Quality

Customer Service

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Repair Quality

Took my Lexus in to repair rear end damage, they took my car same day and pick it up 3 days later. Great repair work and cleaned car inside and out

Customer Service

Took my Lexus in to repair rear end damage, they took my car same day.

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Absolutely!

Repair Quality

Fixx Auto did exactly that - fixed the hood dent from fallen snow.

Customer Service

From checking the car in to checkout, the staff was very informative and professional. They gave me a full rundown of what to expect and addressed all my questions.

Returned Clean

My Experience

I had a pleasant experience with my recent repair. The repair work was done well, the paint match was spot on, I’m glad everything looks brand new. The team, especially the two Mario’s, the one who helped me at the front, and the estimator, were very nice and friendly, and kept me informed about the process. My only thing is there is still a slight gap on my hood, I was able to push it back, but I hope it stays in place. The gap doesn’t take away that the repair was a high quality repair though. I’m very much happy with how the repairs came out.

Likely to Recommend

They did an amazing job, I would definitely recommend this shop to someone if they needed repairs.

Repair Quality

The quality of the repair on my car was excellent. It looks brand new, the only thing is the hood has a slightly wider gap where it was repaired, it’s wider than the other side that wasn’t repaired. The service provided was pleasant, the team was polite and worked fast. I was not expecting to have the repairs finished in a week. Overall, very high quality, and I’m pretty satisfied.

Customer Service

The customer service I received was top notch. Two people helped me, they were both named Mario, one worked at the front desk and the other was the estimator. Both very friendly people, went over everything about my car, updated me through phone calls and messages.

Likely to Recommend

I would definitively recommend friends & family.. Good work

Repair Quality

Great staff, felt very good about the customer service.

Customer Service

Really happy from the moment i walk in to the day my vehicle was done ready for pick up.

Returned Clean

Likely to Recommend

They did great body work, they were friendly and helpful!

Repair Quality

I will 100% recommend Fix Auto Collision!

Customer Service

I was beyond satisfied with their customer service.

Returned Clean

My Experience

Great work It looks better than how it did BEFORE the accident. I wanna shoutout Victor for being my guy communicating with me and being super helpful during a unfortunate stressful situation he really assured me everything would work out in the end. Overall 10/10 shop.

My Experience

I’m very pleased with the service that Victor provided, he helped me with my insurance claim and explained everything to me in layman’s terms on some of the confusing insurance terminology.. not to mention I m very pleased with the final outcome of my truck

Likely to Recommend

Repair Quality

I was very pleased with the insurance knowledge that Victor has and help with my claim

Customer Service

They kept me informed pretty much daily on every phase of my repair