Fix Auto S San Jose
In operation 4 years.
Fix Auto South San Jose is a family owned auto repair facility. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. Here at Fix Auto South San Jose, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle is restored to factory specifications. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the San Jose area.
- Free Estimates
- Lifetime Warranty
- Automotive Glass Replacement
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Awesome response time and awesome job on the paint job!
My Experience - 5.0/5.0 -
Yes I am very satisfied with the job but I am still waiting for the rest of the parts to come in
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Still waiting for the job to be finished
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
VSA sensor signal on after repair. Wasn’t there before. Steering very tight turning right. Repair ran a week late without any messages.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, I feel very satisfied with the job on my car from Fix Auto. It looks great! No complaints at all. And it’s so nice getting it back all washed and vacuumed. Thanks very much, Ellen
Likely to Recommend - 0.5/5.0 -
For reasons mentioned earlier.
Repair Quality - 2.0/5.0 -
I would have given Fix Auto a 10 for the repair job they did on my Fiat but after I got it home 2 things were wrong. When I back out my car and turn it sharply to the left there is a loud scrapping noise by the front wheel. Also, my car has some white stains beyond the drivers side door that I can’t wash off. These 2 things were not there before I had it fixed so I am very disappointed! Yes the job fixing my fender is good but I’m left with two other problems. I reported this in a text and also called about it. The person listened and said the manager would call me about it when he came in but no call was returned. Can someone please respond to this? It’s terrible to take your car for a repair and end up with 2 other things wrong. Thanks, Ellen
Customer Service - 3.5/5.0 -
They were courteous to me and made sure I understood the estimate but when I called and complained about things wrong, no one ever called back.
Returned Clean
My Experience - 5.0/5.0 -
Jole was very responsive. Full attention to my concerns and timeline. Will recommend to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service guys Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys did a great job in a timely manner and I'm a satisfied customer.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Had my car at this place for almost 6 weeks still couldn’t be fixed had to take it somewhere else worst place ever no communication what so ever guy at front dest says he will call you back never does very disappointed with this place I should have read the reviews before bringing it here 👎🏻
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repairs to my lexus. I recommend going to this auto body shop for Excellent service and repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service repairs to my car is Excellent as well. I recommend this auto body shop for repairs.
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The person who walked me through all of the repairs was super informative and very friendly
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was being updated whenever there was news about my car.
Likely to Recommend - 5.0/5.0 -
Staff made the process easy. The car looks great!
Repair Quality - 5.0/5.0 -
Nice work. Friendly and helpful staff.
Customer Service - 5.0/5.0 -
Excellent customer service. Joel is amazing!
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my Camaro. My hood and front bumper looks brand new
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The process took a long time and the quality was average and lacking.
My Experience - 0.0/5.0 -
Got this message and It’s not even finished fixing yet. It has been 2 months
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
took pictures to fix my lost wheel cover/hub caps, but didnt fix it.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The service and the repair... Excellent!
Customer Service - 3.0/5.0 -
The customer service was great and keeping updated on the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast service owner and employees were super nice and helpful